As discussed, the card is already temporary hotlisted on 02/06/2011 by call center executive. The customer has to fill the fresh form to get the replacement card.
Also, please note the card needs to be permanently hotlisted in order to successfully process the replacement card form.
Please mention Ref id: 3410 for further communication regarding this issue.
Regards,
Vivek Sharma
DTPlus Tech. Support
Contact No. (0120) - (4766614/15)
V S RAJU
Manager--Marketing Key Accounts
Chennai Retail Regional Office.
Alwarpet
Chennai
Mobil No: 09940131703
- The Website address of HPCL is www.hindustanpetroleum.com
---------- Forwarded message ----------
From: DTPLUS SUPPORT <dtplus_support@VERIFONE.com>
To: V S Raju <vsraju@hpcl.co.in>
Date: Wed, 15 Jun 2011 08:40:30 -0400
Subject: RE: drivetrackplus replacement card
Dear Raju,
As discussed, the card is already temporary hotlisted on 02/06/2011 by call center executive. The customer has to fill the fresh the form to get the replacement card.
Also, please note the card needs to be permanently hotlisted in order to successfully process the replacement card form.
Please mention Ref id: 3410 for further communication regarding this issue.
Regards,
Vivek Sharma
DTPlus Tech. Support
Contact No. (0120) - (4766614/15)
Kindly note the change in our contact no.
From: V S Raju [mailto:vsraju@hpcl.co.in]
Sent: Wednesday, June 15, 2011 5:02 PM
To: Prashant Verma; DTPLUS SUPPORT
Cc: ugandhar.jb@gmail.com; Gorti V B Sitaramaiah
Subject: Re: drivetrackplus replacement card
The following customer has lost the card. Kindly Block the immedetely & issue a New Card at earlist. Please send the new card to under singed
My user neme : hpc_navi_0658
customer ID : 2000040658
User card no : 7100110000217290
Vehicle No : TN 09 AX 6655
V S RAJU
Manager--Marketing Key Accounts
Chennai Retail Regional Office.
Alwarpet
Chennai
Mobil No: 09940131703
>>> jetti ugandhar 06/15/11 3:37 PM >>>
good after noon sir ,
this is ugandhar babu
mobile no is 7200460223
from navin's builders
chennai.
sub: i loss my drive track plus card
20days back, and i will infrom to u also
but no action still know ?
My user neme : hpc_navi_0658
customer ID : 2000040658
User card no : 7100110000217290
Vehicle No : TN 09 AX 6655
still am not recieved my drive track plus card
please take action sir/madam.
Thanks & Regards,
Ugandhar J.
