[Resolved]  Hindustan Unilever Pure It — not getting proper answer or service from customer care executive

hello sir/mam.
i m from bharuch-gujarat.
i have my pure it & i bought it in february-2009.my complain is i m not getting proper service from your distributers.when i called them for demo, one boy came & give us super demo & said that they will give us free service every month till the end of a year, i was very happy & bought it at the very second day.but after selling it to us, he did not come for any service or not receiving our call.after 6 mnths means in june i called bombay customer care no [protected] & he said i ll get sallution for our bettery & pure it service with 3 working days.ha also gave me gujarat local helpline num [protected].there i called twice but there is a lady who did not here any of my complain.she just continue her talks & said that you will get your bettry within 3 wrking days but yet i did not get.i m deadly complaining against that lady who doesnt know any manners how to talk on phone while she is working as customer care executive.she is there for customers to help & solve their problems.she cant underestimate any of custmore or their call.first of all give her best training about her speech.then place her on customer care.your company is very best & top leveled company.but in the service its a very very bad.solve our problem as soon as possible if you are the best.