[Resolved]  Hindustan Unilever Pure It — Complaint Never Attained

Address:West Delhi, Delhi

hi, i am Rohit Sharma. my customer Id is [protected]. i bought pure ti product last year. but after one year the germs killer battery become red. regarding this i did a complaint to it's customer care at 30/06/2010. but 7 day, no body is ready to attend it. my complain id C[protected]. now it is become ridiculous.

Thanks
Rohit Sharma
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Jul 12, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr. Rohit,

This is in continuation to our conversation and the concerns mentioned in your blog dated 06th Jul 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 10th Jul 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    1720
    Pending
    0
    Resolved
    1061
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information