[Resolved]  Hindustan Unilever Pure It Water Purifier — no invoice provided

To,
The Head of Hindustan Uniliver

Sir,

With due respect and honour state that I am a shopkeeper and i am doing my own business, I am from Sivasagar, Assam, India. In my shop I sell lots of your products through your certify agency. But for few months your agency donot supply any products to my shop as well as to some other shop of sivasagar, assam due to some unknown reason althogh we give clear-cut payment to your agency. For this we are facing lots of problem, now we are buying your company products from some other source.The agency owner is so proudy and donot response to our words.

So, I kindly request you to take some necessary steps against the agency owner so that we can get your products at proper time.


Yours faithfully,

Sri Samir Nath
Astha Gift Corner
Hospital Road
Sivasagar -785640
Assam

To,
The Head of Hindustan Uniliver

Sir,

I am doing the work of representative of a company for last 5 years, and I am very interested to the marketing line, so I want to bring the agency of your company, plese inform me about the above matter.
Thanking You.

U S Dikshit
Medical Road, SILCHAR
ASSAM

To,
The Head of Hindustan Uniliver

Sir,

With due respect and honour state that I have a registered firm and i am doing my own business, I am from Banda, Uttar Pradesh, India. i want the agency of your products e.g. Purifier and others items .
So, I kindly request you to take some necessary steps against the getting agency . pl. inform me .
corresponding address-
M/s Raj Traders
Shop No.09
Zila Parishad infront of
Gol Kothi
Moh.Aliganj
Banda(UP)-210001
Ph. [protected]
Thanking You.

To,

The Head of Hindustan uniliver



Well guys its preety bad that before taking the pureit i heard so many good things about your services but for the last 5 days iam complaining about my pureit water battery but no body is intresting in my call. What to do guys iam so irritate now can some body help me out please. Kindly suggest me should i recommend for your pureit to some one else. I got too much bad service from Hindustan lever. I will not suggest any body for your pureit.

Thanks for too good service.

Avtar Singh
[protected]

Dear Azizussamad,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team

Dear Avtar Singh,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team

Hindustan Unilever Limited / Pureit purifier — No Service provided

I bought Hindustan Unilever limited - Pureit water purifier Autofill model. I registered my unit as recommended by the company using the company's helpline provided in the user manual of the water purifier.

I requested the company to send a service representative to assemble the unit and show a demo of the same for which they agreed and promised to provide this service in 2 working days. When I did not receive the service even after a week, I assembled the unit myself as per the user manual and started using the same.

After a week's usage the unit started leaking near the joints of its plastic body. I registered a complaint immediately on 25-Jul-2011 (Complaint # C[protected]. The help line representative promised to send a service personnel within 1 working day. I waited for 5 days. No one turned up. I again called the helpline to enquire about my complaint. They apologized and have booked another complaint on my behalf though I insisted to act upon my earlier complaint. The second complaint # is C[protected] booked on Friday 29-Jul-11. Again I was promised by end of the day on Friday someone would attend my problem. Repeating the same response, no one turned up again even after 2 days.

This is the worst ever response I have ever experienced from any reputed company. Out of all my household articles/appliances, I have never faced such irresponsible attitude from the companies.

HUL advertises Pureit as one of its premier product and I never expected such worst service from this company.

I request the company to look into the quality of their service network and their ability to serve their customers.

Dear Sir/Madam,

This is in response to your mail regarding the leakage issue in Pureit.

We would like to thank you once again for taking the time and effort to reach us.

We would once again apologies for the inconvenience caused to you.

Our Service person had visited your place & Rectified the leakage issue in Pureit, trust it has been done upto your satisfaction.

We would also request you to confirm us regarding the resolution of your concern.

You are most welcome to write back to us or call up the helpline @[protected] or[protected] for more queries.

Rest assured of continued support always.

Regards
Pureit Team