[Resolved] Hindustan Unilever — Pure It water Purifier

saubsh

from Gurgaon, Haryana

Address:

Gurgaon, Haryana

I had replaced the battery of my PureIt 14 litre 2 days ago.Now the waster which is coming after filtration process is having a very bad smell and water is not drinkable. Tried calling customer care but they say that there is no warranty on battery.what are we supposed to do now.

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Complaint marked as Resolved

Verified Support

Sep 27, 2010

PureIT / Hindustan Unilever Customer Care's response Dear Mr. rasajjaiswal,

This is in continuation to our conversation and the concerns mentioned in your blog dated 23rd Sep 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you

Our Service personnel had visited you on 24th Sep 2010 and had resolved your concern & trust the action taken had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team

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Comments

rasajjaiswal

from Chandigarh, Chandigarh

Pure it(HINDUSTAN UNILEVER) — smell in water

Dear i am useing Pure it since last two year but last two month i was faceing problam like smell,and i had complain at varanasi office but i could not get any responce so please give me appropiate responce as soon as possiible.

Thanks

RASAJ JAISWAL
[protected]