Comments
Dear Resha
Very much pleasure to know that one of your customers is getting good support.
But very sorry to say this is not true with your majority customers.
I have ordered a cartridge 3 weeks back and it was promised to be delivered within 48 hrs (Cochin).
I received a call from your Cochin office after three days, saying tht they will take another two days to deliver it.
Now this is the third week, nothing has happened yet.
The product is one of the best in the market but service is exactly opposite.
There is no local contact numbers or address or even there is no place from where I can purchase walking in.
I had recommended this product to some of my relatives to, but feeling guilty now.
Kindly provide some shop/ office/ dealer address/ phone number from where I can vuy it.
Very much pleasure to know that one of your customers is getting good support.
But very sorry to say this is not true with your majority customers.
I have ordered a cartridge 3 weeks back and it was promised to be delivered within 48 hrs (Cochin).
I received a call from your Cochin office after three days, saying tht they will take another two days to deliver it.
Now this is the third week, nothing has happened yet.
The product is one of the best in the market but service is exactly opposite.
There is no local contact numbers or address or even there is no place from where I can purchase walking in.
I had recommended this product to some of my relatives to, but feeling guilty now.
Kindly provide some shop/ office/ dealer address/ phone number from where I can vuy it.
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1721
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0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
We are writing to express our immense pleasure in thanking you for your feedback on our product and service. A positive feedback like yours goes a long way in reinforcing our faith in investing behind providing excellent service to our consumers. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics