[Resolved]  Hindustan Unilever Pureit — Excellent Service

Pureit Excellent Service — Pureit Excellent Service

Dear Friends,

I am extremely happy with the service provided by pureit team. Before purchasing this pureit product I had read many negative blogs on websites and have decided not to purchase the device earlier but my x-office colleague insisted me to purchase this product as he has not faced any service issue from last 7 months, the germ kill kit gets delivered the very next day. Today I had ordered for germ kill kit @ 4.30.pm and was happily shocked that the same has got delivered to my house by 5.20.pm… I will really like to appreciate the way pureit team is providing service and also I am against the blog’s which has provided negative feedback for pureit service, this blogs are really giving wrong perception about the Pureit Service which actually are providing Excellent Service !!!

Keep up the good work..

Agnel Xavier
[protected]
Mumbai

Dear Sir / Madam,

We are writing to express our immense pleasure in thanking you for your feedback on our product and service. A positive feedback like yours goes a long way in reinforcing our faith in investing behind providing excellent service to our consumers.
We are looking to grow our family and a testimony like this gets us going on our goal of protecting lives.

We will be glad to assist you for any kind of future queries.

You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].

Regards
Pureit Team

Dear Sir,
We really appreciate you for penning down your experience about Pureit. You are our esteemed customer and we appreciate your invaluable feedback. We are glad for your continued trust with pureit and will assure you the best service. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics

Dear sir,
This is very sad to inform you that we have ordered for a Purit Kit before 9 days ie 22nd of Oct 2012, in spite of reminding to your customer care we have not received our kit till now ie 30th Oct 2012, because of this we are facing lot of difficulty .Every day we are calling on the help-lines they are giving us assurance that we will get our kit today before 8pm, but there is nobody to provide service to us .I hope you will take necessary action against them .
The above mentioned statement is true, so kindly do the needful.
Thanks
Yours Customer
Manoj Chaurasia
Customer ID #[protected]

Hai Gyes,

Iam rajendran from Avadi.My Contact number is [protected].Last two years Iam using your Higher end product Marvella Ro.My area water is very worst.Really your product is very good.especially your service team is very excellent team, and your service is 200%full fill and satisfied.once again i congrades your service team.nice...

Hi, I am Girish from Cochin Kerala, I am satisfied very much from Pure it Classic 23 litres water purifier for last 2 years, especially on service part. Last week I needed battery replacement so I called to your call centre number for book my Gkk, and they provide our local service provider phone number and I requested to delivered the kit as soon as possible then he says that I will get the Gkk on tomorrow morning, I was not expecting for the kit to be delivered the same day .but I was surprised when a technician visited at my home at 8pm and installed the kit on my device. I am very thankful to that technician and Pure it Cochin team for an excellent service.
Thanking you,
Girish Nair, Cochin.