[Resolved] Hitachi Air Conditioner — PRODUCT DEFECT | |||
WE BOUGHT 2 HITACHI ACs ON 20-04-11 FROM VIJAYSALES {C.G.ROAD BRANCH-AHMEDABAD}. INTIALLY WORN OUT STAND WAS INSTALLED, BUT AFTER OUR OBJECTION THEY CHANGED THE STAND. ONE OF THE SPARE PART IS BROKEN, THE COMPRESSOR FENCE IS DAMAGED AND IS DRIPING WATER FROM THE INSIDE UNIT INSTEAD OF OUTSIDE UNIT. THE OUTDOOR UNIT IS ALSO SWEATING WATER FROM THE NOZZLE OUTSIDE. THE CONTRACTOR Mr.JAGDISH PATEL USED ABUSIVE LANGAUGE AND WAS VERY RUDE.EVEN AFTER RUNNING THE SYSTEM FOR MORE THAN 5 HOURS IT IS NOT COOLING THE ROOM. I HAVE REGISTERED COMPLAIN WITH HITACHI CUSTMOR CARE TWICE BUT TO NO RESULT. THEY CLAIM THAT IT IS NOT THERE RESPONSIBILITY. WE COMPLAINED TO THE DEALER TRICE AND THAT TO NO RESULT. IT IS NOW ONE MONTH WE HAVE PURCHASED THE AC BUT STILL WE ARE NOT ABLE TO USE IT. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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![Hitachi Home & Life Solutions India [HHLI] Phone](/img/bn/phone.svg "Hitachi Home & Life Solutions India [HHLI] Phone"){kind=small}
+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
![Hitachi Home & Life Solutions India [HHLI] Website](/img/bn/www.svg "Hitachi Home & Life Solutions India [HHLI] Website"){kind=small}
![Hitachi Home & Life Solutions India [HHLI] Address](/img/bn/location.svg "Hitachi Home & Life Solutions India [HHLI] Address"){kind=small}
10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
Air Conditioner Points
.
3-M 27/2, Kalka Garhi Chowk, Nehru NGR, Ghaziabad, Ghaziabad - 201010
+[protected] |
I had a problem In AC-Fan ( Sound problem ) in April 2012 .I complaint to air conditioner point .He reply us this is due to servicing problem.
He had come to our home and wash the air conditioner done the Servicing . After Two mounth left Our Ac- Fan Has Stop .Again I complaint To Air Conditioner Point on 15 july 12.00 pm.
Again They come to our home on 23th july 9.30 am and check the fan and told us You fan is fail and not workable .He take my fan to his shop .After Two day left we call up . What about my fan .He told that your purchasing gaurentery is expired now .You are purchasing date now 1 year 2 month are left .This is not replace now .So We can take a money For new fan. and this 3 Mouth gaurentery
My Question Is this Japan Technology only One Year two mouth is Workable .
Where We go now after September winter is start if fan is not workable again we replace. ?
We are Requesting you Please look in to this .