[Resolved]  Hitachi Air Conditioner — DAMAGED AND SHORT SUPPLY OF AIR CONDITIONER

Address:East Delhi, Delhi

I purchase a Hitachi Airconditioner from ezone Shipra on Saturday 15th May. They supplied me a Damaged AC. After multiple inspection by Hitachi instalation technicians they said they would replace the panel and not the whole indoor unit. Which I reluctantly agreed as it is very hot in Delhi. Now today on 19th when they cam to installed even the instalation kit is missing that means the equipment is short supplied.

I ask Hitachi and ezone to explain how this can happen. Will someone at Hitachi take this up and compensate me for this.

On top of it, the executive at ezone is disconnecting my calls.

Please do not buy anything from ezone. Probably we should start a GARBA andolan as was done in Taral mehta ka ulta chasma against ezone.

My name Sanjaya Gupta Number [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1529
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information