[Resolved]  Hitachi Air Conditioners — WORST CALL CENTRE AND AFTER SALE SERVICE

i have purchased 2 hitachi cut off split A/C on 23 dec 2009 . The A/c machine is working fine about one A/c remote is consuming new battery in 2 weeks but the remote control of other a/c is working fine . i called up Hitachi`s customer care [protected] and registered the complaint[protected] regarding faulty remote control and they send a technician to collect the remote . tell now 20/03/10 they didn't replace the remote . when i call there call centre they will tell all kinds of fair tale to you about complaint . they even mimic customer slang to co worker will they are online with customer . every horrifying experience . i[censored] scold them for not replying or playing full around they will just hang up the phone call , which is like insulting CUSTOMER . some responsible must take sever action against this call centre executives for insulting customers