Hitachi Air Conditioners — VERY POOR SERVICE

Address:Jalandhar, Punjab

I PURCHASED 1.5 TON AC FROM GEM HOUSE JALANDHAR ON 05/08/11.
WANTED ONE SERVICE BEFORE EXPIRY OF WARRANTY AS AUTO SWING WAS NOT WORKING PROPERLY SINCE I BROUGHT THE MACHINE.
I HAD TO CALL AT LEAST 10-15 TIMES FOR SERVICE & WHEN THE PERSON FINALLY TURNED UP AFTER LINGERING ON FOR AT LEAST 7 DAYS, HE SAYS THAT THE MACHINE IS NOW OUT OF WARRANTY. THOUGH THE COMPLAINT WAS REGISTERED ON 1/2ND AUG 12.
SANDEEP ARORA
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
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