[Resolved]  Hitachi — Damaged refrigerator was delivered and not repairing it even after 7 months

Address:

Gautam Buddha Nagar, Uttar Pradesh

Hi There,

I bought a HITACHI refrigerator 7 months back. At the time of delivery, there were some scratches on the door handle and also both the stands(front legs) were broken. As suggested by delivery guy. I called cutomer care at[protected] and filed a complaint for the same (Complaint number is [protected]). Their service man visited to my place many times and took the damaged part and asked to sign the job sheet and assured that it will be fixed in another 2 days. After that nobody came. I followed up with the customer care but no result. Everytime they assured me to fix the damaged part in one or two days but it never happened. Its over 7 months and I am still following up.

Kindly suggest.

Thanks,
Abhishek
+91-[protected]