[Resolved]  Hitachi — SERVICE OF INDIA

I HAD LODGED A SERVICE REQUEST WITH HITACHI CUSTOMER CARE FOR SERVICE OF WINDOW AC ON 25.04.2011 VIDE COMPLAINT NO. [protected] AND EVERY DAY CALLING UP CUSTOMER CARE I GOT THE REPLY THAT SOMEONE WILL BE ATTENDING. THIS COMPANY TAKES 7 DAYS AND EVEN THEN THEY CANNOT SERVISCE AN AC CUSTOMERS BE BEWARE OF HITACHI PRODUCTS AS THERE PRODUCT MAINTAINENCE SERVICES ARE NON EXISTENT. THE HITACHI COMPANY SERVICES ARE SO POOR

I do agree with the pathetic Customer support from HITACHI ; I have bought a new launched 5 * AC, but they came after 4 days to install it .
Ref no is [protected]

I have heard a lot about the Hitchi AC ; tht was the reason, we have purchased it. Now I think I have made a mistake, as I do not see any customer support from Hitachi Team.

HI, I agree to the same! Even I bought a Window AC not even a month ago and within a week of installation, it has become as if it is 5 months old and even on continuous follow ups on a complaint registered 10 days ago, we are yet to hear from them.

HITACHI is super PATHETIC when it comes to after sale services and customer retention!


Ref No. [protected]

HI, I agree to the same! Even I bought a Window AC not even a month ago and within a week of installation, it has become as if it is 5 months old and even on continuous follow ups on a complaint registered 10 days ago, we are yet to hear from them.

HITACHI is super PATHETIC when it comes to after sale services and customer retention!

Ref No. [protected], , Ref No. [protected]

we want a claim for this.sue //HITACHI//

I do agrre that hitachi customer service is the poorest of all as i have never seen such a third class and frustrating service from any other company...
i have launched a complain for servicing on 24th of april and till date they havent came for service. is this the way they are serving. Shame on you hitachi.