Hitachi — faulty AC delivered

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West Delhi, Delhi

Hitachi Window AC ( WINDOW AC - 2.0TR CLASS HITACHI SUMMER QC- RAV322ESD) Complaints & Reviews - Faulty A/C part since day 0
WINDOW AC - 2.0TR CLASS HITACHI SUMMER QC- RAV322ESD
Location: Paschim Vihar Delhi, India

Amit Lal on Jul 4, 2012
Faulty A/C since day 0
I bought and got installed a new Hitachi WINDOW AC - 2.0TR CLASS HITACHI SUMMER QC- RAV322ESD Window A/C from Hitachi Authorized Dealer – “SUPER Electronics, Super Electronics Private Limited Wz-44/2b,Krishanapuri Outer Ring Road,Vikas Puri,Opp Pasty Palace New Delhi - 110018 ( Ph[protected]
The A/C was bought on 04 jULY 2012, and was noisy from Day 1 . I filed a complaint on 6th July, after which Hitachi engineer visited after 3 days , did some adjustment, and claim complaint was resolved. A/c Started making the same noise immediately after he left , again filed a complaint on 10rd July 2012 with Hitachi, Same engineer visited again, and this time noticed nothing, He informed me that he will get it replaced next day. I also contacted “Super Electronics” , who claimed installation is perfect from their side, and they have no responsibility. It’s the company that is at fault.

What is my fault in all this - I bought a TOP company A/C from its authorized dealer, and its not working since day 1 ( ~ 4th July, and I am complaining regularly since then, there is still no resolution.. I am absolutely harassed by your company officials and your dealer.. Please let me know if there is some one who can help ( without redirecting me to next person), or is consumer court the only alternative.

Regards,
Amit Lal (ph - [protected] )
Add – Paschim Vihar Delhi 110063