[Resolved]  Hitachi Homes And Life Solutions (I) Ltd — ice formation

Address:

Chandigarh, Chandigarh

Sub Re:- Air Condition Kaze 318 K 3 DP

Dear Sir,

I purchased an Air condition purchased from Croma Sector 26 , Chandigarh vide bill No. SLF 02A[protected] Dt.[protected], which I got installed at my residence House sector 8 , Panchkula.

Sir, in the month of July the cooling got less and there was ice formation in it. I complaint to the Service centre and was given complaint No. [protected] dt.[protected].

Sir, I regret to inform you that till[protected] date I have not received my Air-condition back. All my calls to Sh. Sanjeev Kumar Local Head Mobile No. [protected] and [protected] are not attend to. The service center incharge Sh. Amarinder Singh Mobile No. [protected] has told me that there is some major problem in the air-condition and it cannot be repaired and when I told them to replace irt with a new one they have started to make excuses. Also my complaint to Ahmedabad customer care office are not properly attended. All the season when the air condition is most needed has gone and my family had to face the heat and humidity and sleep without aircondition.

Sir, request you to replace the air-condition with a new piece immediately or I shall be forced to take legal action against you.

Thanking You,


Yours faithfully,

( Sunil Sharma )