[Resolved] Hitachi India — Complaint not attended | |||||
My window A C was faulty on 01 June 2013 and i lodge the complaint on same day. The complaint no. is [protected] dt. 01.6.2013 . i lodge reminder daily on [protected] but after 8 days no body attended the complaint . Due to this I & my family facing a lot of problem of HOT WEATHER in day & night .i buy a cooler due to the condition of weather. Now from today my phone call not attended by customer care executive. I think, I am wrong to buy a Hitachi product. If my complaint is not attended then I think for Consumer Court. Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
 2 Comments | |||||
Comments
Hitachi — non attendance to complaint for last 3 months
No response to the following mail sent on 12/2/2011Hitachi Field call engineer visited our home for the complaint lodged by us on window A/C catching fire at night when in operation. His visit report is attached herewith.
We were given complaint no[protected] dated 28/11/2010 and again one more complaint no[protected] dt 7/12/2010 when we were checking on the status of our complaint.
Till date we do not have any feedback from your esteemed international company.
I hope your service book highlights with red colour any complaint remaining unresolved for more than 7 days.
Awaiting your immediate resolution of the complaint.
Regards,
Vasant
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![Hitachi Home & Life Solutions India [HHLI] Phone](/img/bn/phone.svg "Hitachi Home & Life Solutions India [HHLI] Phone"){kind=small}
+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
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10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
Hitachi — not attending
we had launched the complaint to hitachi call centre for last 1 mont & for service also.but they are not attending.it is the worst company for services in all companies