[Resolved]  Hitachi India — non working of refrigerator

Address:

Ghaziabad, Uttar Pradesh

I had purchased a refrigerator ( RZ400END) from M/s ACE Technomark, Sector-38, ( Great India Palace shop) Noida on 11.04.10. After 15 days refrigerator stopped working. some times it cools some times not. Its behaviour is unpredictable. However at present, it is not cooling. The mater was brought in to teh notice of the service ceenter at Sector-63 Noida through call centre atleast 6-7 times. Three-four times mechanic came from teh setvice centre but failed to provide any solution. I contacted the manager service centre, sector-63, noida and requested to send a well qualified engineer to identify the exact problem. But no such person visited our place. Last time one person came from the sservice centre named Deepak and told us that he wanted to take this refrigerator to service centre. But we refused. The whole picture suggests that the dealer sold me a old refurbished refrigerator in the guise of new one . I want the refrigerator replaced immediately. I am highly disappointed with the service of hitachi and it product. Alok Singh Shishodia C/O Rajeev Kumar Singh, D-2/5, Rail Vihaar, Indirapuram