[Resolved]  Hitachi India — non functioning of AC

This is to bring to your notice that i am using a hitachi window air conditioner, bought 2 years back.
I am a resident of Shalimar Bagh, New Delhi. (North Delhi)
My A/C is not working well from the last few days. On 24/05/2013, I had submitted my complaint to your centre (Complaint no. [protected]) that was attended to by S.S. Enterprises, Nehru Enclave, Alipur, New Delhi.

Mr. Vikas had come to my place but was UNABLE to find a fault. He charged his visit of Rs. 330 and told me that he would attend to all calls in 1 month.
However, our AC was still not working and Mr. Vikas refused to come when I called him again.
I submitted a repeat complaint to your service centre on 25/05/2013, and was told that Mr Vikas is deputed for my complaint, and that my complaint would be attended to within 8 working hours.
Its 27/05/2013 today, and my complaint has still not being attended to.
I called up Mr. Vikas again, but he again refused to come.

I feel harassed and extremely disappointed by the service from Hitachi.

Kindly, do the needful as soon as possible

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Dr. Rajat Gupta