[Resolved]  Hitachi — Replacement of broken grill of AIR CONDITIONER

Address:

Khordha, Odisha

It is to inform you that I had purchased an Hitachi Air conditioner from one of your dealers in Bhubaneswar namely Bluray Solutions.
The grill of this 1.5 ton ac was broken from the beginning and I am not getting any positive response to replace the same from the dealer as well as your service center.
The behavior of your attendants is very miserable. They keep on giving times but never turn up. Moreover after getting their pockets filled they just don’t care about the customers.
I would like to know the real time required to get this replaced . If it doesn’t happen in a fixed defined set of time I will be forced to go to the consumer court regarding this issue.

It would be good if I am provided with a solution as early as possible.