[Resolved]  Hitachi — Hitachi AC dead need repair all season

Address:

South West Delhi, Delhi

NEVER EVER TRUST HITACHI IN LIFE THEY WILL NOT GROW ABOVE 5% SHARE IN INDIA

Dear Sir,

I was cheated by the name Hitachi "great japanese company" . I have bought hitachi ace AC(ACE 1.5ton) 2years back,

Every first day hitachi dealer cheated with not giving installation kit.
Second week gas recharged as it leaks
End of the first season machine starts making ice.
Second week gas recharged as it leaks no leakage cause found
End of season gas leaked
Third season leakage found on cooling coil technician told need to replace
Now it is been brased(repaired) without my concent.
Now i want clear answer from you only why these bad quality product are been sold with the name Hiatchi how gas can be leaked from very first day to every season
i want my hard earned money back or service of my money


Aijaz Ahmad
mobile [protected]





Respected Sir,

My IDU was delivered 2days backs from service centre after working 5days on it yesterday technician install IDU and gas leakage detected within 15 minutes
now this indoor unit need to be re-repair back in service centre as told by technician.
Dear sir my humble request to you please change my IDU on discount basis from your approval as me and my family suffered a lot instead i have paid premium
amount for your product and service and respected sir why should only me to suffer its your company who made this product and served by you.
Been late to escalate to you with this issue is only my patience on the name of Hitachi.

Reply requested

Thanks
Aijaz Ahmad
Mobile--[protected]
Complaint No.-[protected]



Dear Mr.Aijaz Ahmad

Deeply regret the long unresolved concern regarding your AC . Extremely sorry for the trouble you are undergoing.

Would like to assure you that we will resolve the concern to your satisfaction.

Regards

Satish Nair




Dear Sir,

Hope fully you will provide me proper sloution with in "Minimum Time Frame".
Kindly mention the time frame by when i will get the "Fool proof Sloution" (With New IDU).

Regards




Please find attached photos of service closed yesterday also I have log the compliant but closed today.
Now I am thinking job to done outside hitachi
On such a senior position and sort of work terrible.
Please reply what to do.




This is the service of your premium product why you people are in so hurry to close the call




Your Request No.[protected] has been closed in our system.Pls call our customer care no. [protected] if it has not been fully addressed-Hitachi Service Centre.



Your Request No.[protected] has been closed in our system.Pls call our customer care no. [protected] if it has not been fully addressed-Hitachi Service Centre.

never ever buy hitachi products