[Resolved]  Hitachi, Whirlpool / AC, Refrigerator — Non receiving of extra guarantee document

Address:

Krishna, Andhra Pradesh

dear sir,
I had purchased Hitachi Branded Split AC 1.5 T & Whirlpool Refrigerator on dated 02.08.2010. At the time of purchasing the salesman of the Reliance Digital has told to us to pay extra amount to get extra one year Warranty along with company's Warranty & the documents regarding the same will be getting after one month the date of purchase. So we paid the amount & get the appliances. But i am very much shocked, till date i am not get the documents. For, inquiring i went to the shop & asked The wing of Customer care, but they answered me to wait for THREE hours and finally they told that you will get the document within 15 days(24.01.11). I am very sorry to say that till today (26.03.11) we are in waiting to receive.

The officers of the concerned wing are humbly requested to kindly look into the matter & do needful in this regard , otherwise kindly organize to remit the amount paid against extra amount as extra warranty period.The purchased bill is attached for your ready reference.