home town pune — DELAY IN ASSEMBLY OF SOFA

I HAVE PAID TOTAL COST OF SOFA SET ON 31.3.2009. THE SOFA WAS DELIVERED ON 2.4.2009. I AM WAITING FOR THE PERSON WHO ASSEMBLES THE SOFA. SINCE 2.4.2009. THERE IS NO COMMUNICATION FROM HOME TOWN PUNE AND THE PHONE NO. OF MUMBAI ARE ALWAYS BUSY. I CANNOT CONTACT THEM FOR FURTHER ACTION IN THIS REGARD. TREAT THIS COMPLAINT AS SERIOUS ONE.