[Resolved]  home town pune — Modular kitchen defective and incomplete

HOMETOWN- PUNE — Delivered Damaged product and not replacing the same

Hi,

I had bought a Queen Bed (Impiana) on 1st Jan 2010 vide receipt np #[protected].
When the same was delivered and subsequently fitted we found a two inch gap between the head bard and the frame. Immediately it was brought to the notice of the fitter and a complaint was lodged with Hometown. They registered the complaint and then sent a replacement headboard which was identical to the first one and had similar gap again with the bed frame.

Another complaint was lodged and they responded sayng that there will be delay in getting the head board as it requires to be shipped. Yesterday on 13 th Jan a fitter came with another headboard which seemed to fit the frame. He showed the same to my wife and got the paper signed. Once he left and when my wife took a careful look she found o her dismay that the fitter had damaged the headboard and also the small shelf which was fitted to the headboard. We immediately called the fitter again and also placed call to their manager Mr Puspendra. Mr Pushpendra assured us that he will take care of everything and mentioned that his manager will also give us call for resolving the issue.

When I tried calling Mr Pushpendra today he said that his manager will call me shortly. But again when a couple of hours passed and I tried to call him his phone no is now not reachable.

I have bought the whole set for Rs 33000 and it seems they have cheated me.

Kindly advise if I can file a legal suit against them. I intend to fight them as they are cheating us consumers.

oh crap. I just ordered the same bed. Still not delivered. I need to stop it now!!!

Dear Ms Srivastav,

This message is from HomeTown.

We deeply regret the inconvenience caused to you.

The kitchen was completed before one month and after your satisfaction, you have also signed the Completion certificate on 16th Feb 2011.

We thankyou for allowing us to be of service to you.

Sincerely,
Customer Service.

Kitchenware — Not reached yet

Dear sir

I have sent one registered post to my friend in australia (Melbourne) but it hasn't reach there yet.
The registered post no. is RG[protected]IN
The parcel was posted on 6/8/2011 but it still not reached there. Could you please let me know what is the status of parcel and how many days to reach there.

Regards
HK

Hope they will sort out my problem soon.

Even I was cheated by home bazaar Kothrud. They have provided worst workmanship and all the pains after paying more than 1.7 Lakhs to them. No prompt service is provided. Never go to them for any kind of work

NJ

home town /modular kitchen — incomplete work done

i have purchase modular kitchen from home town central jayanagar ,eight months back but till now work has not been completed . midway accessories display of the kitchen unit work is pending till now .as i called to the kitchen department they told me one box got missed by the logistic dept .i am asking them since 3 months to finish my work as pending by them but no action is being taken by them ...so kindly i request u to look over the concern matter and finish my pending work as soon as possible.
pallavi
[protected]

Dear All,
I was also cheated in exactly similar manner.
It would be around six month now my kitchen is not yet complete.
I am ashamed of myself and the country I live in. Is that my only fault that I live in India where people can cheat us so easily and fraud our hard earned money?

I also had similar experience with Hometown Amanora, Pune.
These guys are so horrible that one could imagine as a customer.
I have no words to describe the agony, me and my family experienced by purchasing kitchen from these people. For that they should be simply hanged.
Sorry people ...but its truth.
I urge you again, for god sake, Please do not buy kitchen from Hometown even if they are giving it for free.

I have a long story of how I am being cheated by these "m ****r" .But long story short if you want to live life with out misery while pursuing your dream of happy home do not buy things form these people.

Please spread these complaints all over and save our fellow citizens.