HomeShop18 - False promises
Sub: Wrong Mobile Dispatched & Delayed in Replacement
With reference to my order number 700909300 of ONIDA GSM Mobile Phone model No.G500 was booking on 5th February 2009 on www.homeshop18.com web site.
After 12 days I received my order but the mobile which I got & the mobile which was I order totally different. I was booking ONIDA GSM Mobile Phone model No.G500 & they shipped model No.F830.
After several phone calls to customer care still I have not received my mobile. Every time customer care peoples tell me that please wait for one week. I booked complaint against my order on 17 February 2009 & complaint number 1083381. Still i have not received my product or refund.
I am very disappointed of this kind of ghastly service. This is my first shopping on home shop 18 & got this kind of nastiest experience. I am suffering from this terrible experience because company system. Please change the system if customers will get into trouble & suffer.
I called Mr. Karan (Supervisor) but he also said like other peoples.
My request to all peoples who reading this complaint, please please dont purchase any product from Homeshop18 website or channel.
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