[Resolved]  Homeshop18 — Non receiving of product

Dear Sir,
I had booked a product costing rs. 1800/-"Oval Emerald Navratna Set in panch dhatu by Anaya, Product code A28, NAV 001GJ" on 23.05.09 on telephone with the scheme "Payment before delivery".I had paid Rs 1800/- to courier on 27.05.09.Compeny also acknoledge the recipt of full payment on telephone and assured me your product will be received to you within 10-12 days.I have been enquired many times i.e. on date 02.06.09, 05.06.09, 09.06.09, 13.06.09, 18.06.09 and 29.06.09 but each time they assured me your product will be received to you within 3-5 days.They also told me your product will be reached by Pafex Courier with Consignment no.[protected] but till date I have not received my Product.The compeny's address is as follows-
TV18 Home Shopping Network Ltd.
7th Floor, FC-24, Sector 16A, Film City Noida-201301, UP, India
Telephone[protected], fax[protected]
Website-www.homeshop18.com
Regd. Office 601, 6th Floor, Commercial Tower, Hotel de-Meridian, Raisina Road, New Delhi-110001