Homeshop18 — Damaged Mesmerization Double Bedsheet

73314895 Jul 23, 2012 Order Number[protected] Sub Order No. 45405165 Mesmerization Double Bed Sheet

I ordered Mesmerization Double Bed Sheet Order Number[protected] & Sub Order No. 45405165 and received the bed sheet dirty and damaged. I Sent a complaint to them immediately through there web form on Jul 23, 2012 under complaint number 73314895. They replied after 8 days that too like a thief without informing me on my email with a wrong address Dear Customer,Plot 19 A, Delhi Sanoli Bye pass, near shankar garden, opp. Sec-25, HUDA, Panipat-132103. Who the hell is names his shop as "dear customer" I immediately again sent a complaint which I cannot see now on the website now. now after a month has gone bye I have not received the correct address as to where I have to ship the product. So now neither I can ship the product back nor can i order a new product neither I can receive a refund.

I am very sad with there response and thinking what to do now? Should I send Bed Sheet to dear customer?
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information