Homeshop18 — deficiency in delivery

Address:

Uttar Pradesh

i order a spice full touch dual sim mobile phone from home shop 18 i paid 2500 for this but i did not get battery alongwith the phone i call many times to the customer care but they neglected my call i have all the recordings off the conversation between me and them they always said me that they are couriering the battery in 2 days but a month passed thy did not do so i want my battery within 1 week or i fired a complain of neligency and misguided a consumer to them