[Resolved]  Homeshop18 — empty parcel

Address:

Warangal, Andhra Pradesh

I spent Rs.27,141/- towards purchasing Samsung Galaxy Note-7000(Order No:[protected] on 08/07/2012..I received empty parcel(it had only a user manual and a separator) and investigation was done for one month by them and told that they cannot help anymore in this regard on last month 31st..I got a call from homeshop18 this month on 14/08/2012 and they told me that they are processing a refund or replacement for the same and told me to wait for 2 days for confirmation since they were busy with 15th August ofers..Yesterday I got a call from Mr.Sikhvinder and he confirmed that refund or replacement would be done..

Today I got a call i.e; on 22/08/2012 and again they are saying that complaint has been closed ..
THEY ARE NOT PUTTING UP THEIR WORD THAT THEY WILL RE-PROCESS THE ORDER OR REFUND THE MONEY..

Plz help me