Homeshop18 — homeshop18.com non delivery of items - fraud company

Address:

Uttar Pradesh

ORDER NUMBER :[protected]
I bought a Nokia Lumia 800 phone from homeshop18.com on 6 Nov 2012. There was a diwali offer of NOKIA PURITY HEADPHONE worth Rs.5110 free with this phone. i confirmed the offer from their call center and then only bought it online.

Homeshop18.com delivered me the phone way beyond the committed time frame mentioned on the website and that too without the NOKIA PURITY HEADPHONE which was mentioned on the offer. Even after several complaints the company is not at all responding. Surprisingly they asked me to provide the print screen of the offer which was displayed on their website. First they asked to send printscreen to [protected]@homeshop18.com, which i did, and thereafter they closed my ticket 76275757 without informing me. Then after several chasing and recomplaints they asked me to send it [protected]@homeshop18.com, which i did, and again they closed my complaint ticket without informing or an answer. This company is total fraud. I demand a final answer whether or not HomeShop18.com intent to deliver complete product. I fully prepared to complain to consumer forum against this company.