Homeshop18 — Order placed on 24th Aug no update on status

Address:

West Delhi, Delhi

Order#:[protected]
Order Placed on: aug 24th
Order Type: Prepaid, 15k already paid to HS18

I had ordered a HTC One V on 24th August and there has been no update on the order. All I can do is to log a ticket via My Account and no-one even has the courtesy to reply to it. I call up their CC and all they tell me is that I have to wait for another 8-10 days before there would be an update on the ticket. I request for talking to their manager. The manager is either always busy in some meetings or they put me on hold for 10+ minutes and out of frustration I hangup. Manager saab get out of those meetings and start resolving customer complaints. Gosh!! IT would be 15 days and then they would be kind enough to make an update on the ticket. And this when the said product is available on their site.

Wake up HS18. Leaving a very bad taste..