[Resolved]  Homeshop18 — Refund

Address:Mumbai City, Maharashtra

Booked Akai Q touch 7713 Mobile phone order no:[protected], after delivery opened phone and found display was blur and screen touch was not functioning. same has been informed to customer service agent said would give replacement and explained the process for replacement...

After a pick-up received phone from customer service to confirm pick-up and informed me would give refund of payment .....

After a 4 Day I called a customer service on [protected] asked status of refund Agent Name : Manish Kumar ( Date 8/1/13 Time: 9:30 P.M ) was arguing and was very rude in conversation…. And said we will only give replacement will not give refund and kept on hold and disconnected…
This type of customer service home shop 18 give to their customer
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Aug 13, 2020
Complaint marked as Resolved 
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I had ordered 2 sets of cinderella earrings on this site which were advertised as 24 carat gold product in 4 gms each on delv of the products i found that it's bad quality gold polished product and wa returned to the co. within mandatory 15 days period and i was assured that i will be given 100 % refund and the vendor supplying the product also acknowledged the mistake and assured that 100 % refund will be given very soon. now it's 3 months the co. has stopped responding to my queries and does not seem to be in mood to refund the amount.
Pankaj sharma
[protected]
[protected]
Home shgop18 supplied me a defective Alcatel mobile.
Homeshop18 not responding to my, nearly 50 phone calls, my complaint no.180500.
I feel HOme shop18 is a online cheating company, till now no reply for my 50 calls from last 6months.
Public to be more carefull about online cheating companies.
Complaints to be widely published in all leading newspapers once in a week.
Simply i will say, they are cheaters.
Dear sir,
I bought 01 no handy cam vide my order no[protected] this product not having quality vision product, so I want to return back plz refund my amount Rs.4999/= that's amount I am paid to you on cash on dilevary on dtd.08/3/2009
Hi!

Homeshop18 not responding to my, nearly 40 phone calls, my complaint no.70964003.
I feel Home shop18 is a online cheating company, till now no reply for my 40 calls from last 3months.
Public to be more carefull about online cheating companies.
Complaints to be widely published in all leading newspapers once in a week.
Hi!

Homeshop18 not responding to my, nearly 40 phone calls, my complaint no.70964003.
I feel Home shop18 is a online cheating company, till now no reply for my 40 calls from last 3months.
Public to be more carefull about online cheating companies.
Complaints to be widely published in all leading newspapers once in a week.



Bharat
[protected]
On 18th of Sep 2009 I ordered Four set of Artficial jwellery (order No[protected] that was coated with 24 carat Gold with an offer of a Wallet costing Rs.500/- Free.
Today when I received parcel, found three earrings broken and there were no Free Gift inside.
All the Four Set are different from the sets showing in the advt.
I want my money back.
Please suggest me the way of getting my 100% money back immediately.
thanks to consumer forum for help in case of order no.[protected] of homeshop18. Mr. Vijay Arora from homeshop18 settled the things and they are agreed to refund in any form.


from-kuldeep Kumar
[protected]
i also ordered a wispro digital camera which stopped functioning properlyafter a month...i want to return it the co.and get my money back ...please suggest me any way .i "ll be highly greatful..
MY ORDER DATE 9-JAN-2012
ORDER CANCELED DATE 13-JAN-2012
BUT NOT PROPER ANSWER. PLEASE HELP ME.
Dear Mukesh,

We apologies for the inconvenience caused.

We have taken your feedback into consideration and passed it to the concern team.

We are still working on your order and would revert with a satisfied reply once resolved. Please bear with us for sometime.

Regards,
Home Shop18
I brought a pant from this site in February, they delivered a defective piece, so i asked them to replace it, they don't had the stock then, so they agreed for a refund. It have been about 5 months, but they did not send any refund even after lodging lot of complaints. They just keep on postponing.
I had ordered for zoha collection of 5 dress material from homeshop18 worth rs. 2999/- and received the same on 26.8.14. when the parcel was opened i found that the material and the colour is not what is showed on tv. i informed the customer care same day and asked to take back the parcel. but i was told that there is no reverse pickup system so i have to send back on my cost. i sent back the parcel on 9.9.14 by india post service . after some days the postman informed me that the party has refused to take back the parcel.
i called consumer care several times but could not answer me.
please help me to get my refund.
Dear Homeshop18:


I am regret to inform you that my problem related to order no
[protected] has been resolved. Please do needful. I would like to inform
you that if you do not resolve my issue, it shows that you are
motivating me to escalate this issue for next level..


Hope that you will resolved this issue


Your Disappointed customer :
Yogesh
I ordered car body cover from homeshop18. This was my first time shopping on this website.
Order No:[protected]

The cover had a hole instead of provision for antenna. Before buying I checked with customer care whether the cover had antenna provision and they answered they don't know but I can return if it does not.

I complained homeshop18 regarding my problem and they agreed to send a courier person for a reverse pick up. But week after week I called them but they did not send any courier person. My worst online shopping experience. I never had any problem with flipkart/snapdeal/ebay.
I ordered car body cover from homeshop18. This was my first time shopping on this website.
Order No:[protected]

The cover had a hole instead of provision for antenna. Before buying I checked with customer care whether the cover had antenna provision and they answered they dont know but I can return if it does not.

I complained homeshop18 regarding my problem and they agreed to send a courier person for a reverse pick up. But week after week I called them but they did not send any courier person. My worst online shopping experience. I never had any problem with flipkart/snapdeal/ebay.
Apka product bhej diya he so mera cash dijiye
Apka product bhej diya he so mera cash dijiye
have two ladies suit 1299rs on10nov,
& i have return cloth on 12 nov by maruti coriur
docit no[protected].[protected]. u recived
16nov, please give my refund.
i am oblige to you.
thanx
garima singh
ph= [protected]
Sir I am rohit singh i book hp229 pendrive in home shop 18 website in cash on dlivery the price is Rs.566.before one month so he send a wrong product.and he also take money.when i see the product is wrong so i call the home shop 18 customer care.he told you replace your product.after four days the couriieer boy submit the product but he does not return my money.so i call the customer care i say i replace your product so you give money.he told our agent call back after two days.but he does not call back.and going on one month but he does not return my money he always told our agent call back.what i do.please give answer..does given a response so i will take legal action.

Name-Rohit Singh
OrderNo[protected]
Mob no-[protected]
Complain NO[protected]

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