[Resolved]  HomeShop18 / SpyCam Pen — DELIVERED DEFECT PRODUCT

Sir/madam

I have ordered a SpyCam Pen with Audio Video Recorder(SPYPEN) and HOMESHOP18 has deliverd the product on 25th day of May. After going through the MANUAL/INSTRUCTION I have used that SPYPEN but I found that the existing product was completly defected and useless for me.
I have complained many times but they have given us every time a phone number to tell to talk by other person either it is in HAIDRABAD ([protected] time: 3 pm) or in any other place. The call center persons of HOMESHOP18 has no manner to talk their customers.
Sir I am requesting you that this company is fraud and please take a proper action against them.