Homeshop18 — Supply of rejected and defective material

Address:

Sambalpur, Odisha

Dear Sir
I had ordered 4 items (car vacum cleaner,car polisher,car cover for Indigo CS with mirror pocket and 4 bottles of car polishing chemicals) at the cost of Rs.4900/-.First 3 items were sent through First Flight Courier out of which the supplied car cover was not complying to the specifications menttioned in the webpage.Neither it was water proof nor it had mirror Pockets.Then immediately i informed to Home Shop 18 regarding supply of torn and defective car cover supplied vide sub order no.47794785and main order No,[protected].The 4th item was sent through Blaze Flash courier . The packet contained 3 bottles instead of 4 and the packet was opened at some stage and retaped by local sello Tape and I was forced to receive the same.On demand of the customer care a support Ticket was created vide No.74887883 to review the refund of the defective Car Cover but to my surprise the next day i got a review mail that the same can not be taken back though it has 3 months warranty.This is how big on line shoppers like Home Shop 18(having it's own network channel) is cheating peoples as the consumer act on this matter helped a few people.Please see that I never mind for this cheating case but no other people should fall a prey to such cheat like Home Shop18.

Sincerely yours
Asit Dash.