HomeShop18.com

5 Reviews

msm.india on Apr 14, 2012

Sent Wrong Product and no Support by Customer Care

Hi

I've ordered 'Comprehensive Guide To IBPS- CWE Bank PO Exam ' book on Apr 9, 2012 whose order number is 911388709. Yesterday i.e. on 13th. Apr, I've received the parcel but I was shocked after opening it. The book I've ordered was of Rs.312 but the book I've received is 'Horoscope Reading' whose price is just Rs.95 and it's nothing more than thrash for me.I've tried calling their customer care number but direct refusal that they can't do anything because book department is different.Mailed earlier at books@homeshop18.com but I've got only one response to send the ISBN number of the book.Immediately after receiving the email, I've sent the ISBN number along with photograph of bar-code of the book but till now no support from their side. My examination is very near and they are just trying to ignore my issue.

I request you to please look into this matter and sort it out as soon as possible.

4 Comments

Comments

Apr 16, 2012 by

msm.india

Today got response from homeshop18 regarding refund. Will update after receiving money in my account.

Jun 12, 2012 by

sarvajeetpr

mai sabar mantra ka book ordar kiya tha .but hame dusara book mila plz hamara paisa wapash kare ya hamara ordar kiya book bheje.

Aug 7, 2012 by

anant tripathi

I've ordered 'SSC combined higher secondary ' book whose order number is 914793695.but when on 05/08/2012 I've received the parcel but I was shocked after opening it. I've received is a book of 'MCA preparation of Madhya Pradesh' it's nothing more than thrash for me.I've tried calling their customer care number but direct refusal that they can't do anything because book department is different.Mailed earlier at books@homeshop18.com but I've got only one response to send the ISBN number of the book.Immediately after receiving the email, I've sent the ISBN number along with bar-code of the book but till now no support from their side. My examination is very near and they are just trying to ignore my issue

Apr 28, 2013 by

cheated_by_homeshop18

This company is a big cheat and fraud. Stay away from this company