[Resolved]  Hometown, Vikhroli, Mumbai — Shoddy service by Hometown Curtain division

Address:

Mumbai City, Maharashtra

We had placed order for curtains on 6th of June with Hometown Vikroli and because the fabric not being able and the hometown tailor constantly dilly dallying decided to stop running behind the tailor and cancelled the order on 6th of July. On cancelation we were promised a refund by Mr. Ranjeet the supposed incharge of that section.
We met him again on the 17th of July and on equiring he again confirmed that we would be getting our refund shortly as he had processed it.
On calling up Hometown on 27th of July we we were shocked to be informed that the refund had not been processed!!! Throughout this episode the attitude of the customer relations and Mr. Ranjeet was very cool and casual with no remorse or sense of responsibility whatsoever. In fact everyone seems to be passing the buck.