[Resolved]  Honda 2 Wheelers — negligence and poor service

To
The Honda Motorcycle & Scooter India (Pvt.)Ltd.

Sub :- Servicing regarding Engine problem.

Sir,

I sri Subhrajeet Roul purchased Honda Twister bearing Redg No - OR05 AM 9638, Invoice No - 10IN03418, Dated - 20/12/2010, Engine No - JC47E0131934, Frame No - ME4JC472LA8084867 from Durga Honda Dolomundai, Cuttack, Odisha.

I do like to draw your attention before the following complain.

After 3rd servicing the engine of my bike make unusal sound. I logged the complain before servicing of Durga honda immidiately. They have admitted & tried but unable to solve the problem on date :- 25/06/2011 i.e.4th free servicing.

Since then i visited several times with this problem but they are not responding properly to solve my problem. They are only assuring me that the concern parts are not available which is really harasing & disappointing.

In this regard i do request you to take necessary step by which the engine problem of my bike can be corrected properly at the earliest.

Thanking You
SUBHRAJEET ROUL
STUDENT-BHMCT
BATCH[protected]
[protected]

i have purchase a new cb twister last month from uday honda adhchini delhi-30 on12th oct.2011 there was a noise in the engine from the first day i went there service station they said breing it on 1st service so on the 1st service they said that there is problem in the engine for that we have to open the engine.I was surprised how can be a new bike on its 1st service you can open the engine anyway after a long discussion with there stafff i decided to let them open the engine infront of me. they open the had first they change the piston but even after changing the piston there was noise in that so they decide to reopen the engine again, after that they found that there is probblem in the chamber of the bike still they are working on it but i am not satisfied if a new bike can be open in one month what can you expact from that later. I expact you people to change my bike or change my engine.
I HOPE YOU WILL TAKE NECESSARY ACTION AGAINST THAT BECAUSE ITS A VERY SERIOUS MATTER FOR YOUR COMPANY PRESTIGE.
THANKS
SUNIL KUMAR
F-276 LADO SARAI
NEW DELHI-30

this is a must read message for all honda customers.
On 6th september 2014 i went wiTh My honda activa for service to Uday honda service center laDo Sarai new delhi.i Asked Them to replace the brAkE livEr, silencer covEr, front mudguArD, which were broken, and also asked to test the average, and to wash the vehicle, they gave a bill of 835rs and Told Me to come at 2.30pm afternoon, when i came with My Brother, i did NoT Saw my scooty.I asked they told me to wait for 30 mins, and i told them to Give my scooty back and to cancel the service.they told they will not do it and asked to pay the bill.i asked what have u done.they told that none of the pArts was replaced, no washing was done infacT tHey had said to wash it.but now they were refuSing That i have told to wash.they spoke like gundas.the accountat was a bouncer by look.he gave a bill of 689rs for doing nothing giving lame excuses like labOur chargE, so on.I Gave thE amounT For doing nothing.the aCtiva wAs lOkking the same which wAs looking same in the morning when i bRought To the center.many of the people have given cOmplaints to this Service centeR.this center is decreasing the reputation of honda.shut down The center.honda it is the advice of we peoplE to take back the dealerShip From this bad udhAy honda service centre.
NEver take Ur vehicle to thIs centre