[Resolved]  Honda 2 Wheelers — delay of spare parts

Address:Chennai, Tamil Nadu

Complaint regarding Honda 2 Wheelers and Service Center J.S.P. HONDA CHENNAI
N0 22/24, PADI PUDHUNAGAR MAIN ROAD ANNA NAGAR, CHENNAI[protected], 902
Sir/Madam,

I met with an accident with my bike on 30th April 2011. My bike was damaged and for the servicing and repairing, I submitted the bike to the service center i.e J.S.P. HONDA CHENNAI on MAY 3 2011. But I have been facing lot of problems with the servicing. It’s happened 2 months and still the bike is in same condition despite of the Insurance Claim also being passed and my continuous visits to the service center as well.
I have called up the registered office for the complaint also but no response was there from their side also.

The executives from the service center are continuously saying the same thing from back 2 Months that the Fuel Tank of the bike – CB UNICON DAZZLER BLACK Model is not available. I am fed up with the service of the company. They always give us a distinct date and when we visit the center, the bike is in same condition and they are ready with the same words as well that the “Fuel Tank is not available”.

The employees in the service center don’t even have the sense how to treat and communicate with the customers. They are just ready to fight with any customer and Such a bad service has been provided to me by the company that I am really fed up and In future, I will definitely not be buying any of the products of the Honda and suggest others what they did with me that you should not buy the same as well.

I hope from your medium, I can get my work done as they have been harassing me up despite of my continuous nearby 15 visits to the service center, nothing has been done.

Please help me out to get rid of this issue. And reply me positively as soon as possible.


Thanking You

Yours faithfully
BIKE DETAILS:
CB UNICON DAZZLER BLACK
NO:TN 10 AA 6457

DHAYALAN D
[protected],[protected].
NO 5 SURGUNA PANDIAN STREET, SUBBAROV NAGAR,CHOOLAIMEDU CHENNAI-94
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

To
The Honda Motorcycle & Scooter India (Pvt.)Ltd.

Sub :- Servicing regarding Engine problem.

Sir,

I sri Subhrajeet Roul purchased Honda Twister bearing Redg No - OR05 AM 9638, Invoice No - 10IN03418, Dated - 20/12/2010, Engine No - JC47E0131934, Frame No - ME4JC472LA8084867 from Durga Honda Dolomundai, Cuttack, Odisha.

I do like to draw your attention before the following complain.

After 3rd servicing the engine of my bike make unusal sound. I logged the complain before servicing of Durga honda immidiately. They have admitted & tried but unable to solve the problem on date :- 25/06/2011 i.e.4th free servicing.

Since then i visited several times with this problem but they are not responding properly to solve my problem. They are only assuring me that the concern parts are not available which is really harasing & disappointing.

In this regard i do request you to take necessary step by which the engine problem of my bike can be corrected properly at the earliest.

Thanking You
SUBHRAJEET ROUL
STUDENT-BHMCT
BATCH[protected]
[protected]

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