[Resolved]  Honda — Beware from Divine Honda They sold old cars as new model.

Address:Dehradun, Uttarakhand

We bought a Honda civic 1.8 MT from Divine Honda Dehradun on 2 Aug 2013. As per Honda the Civic is 2011 mode and Mileage is 17000KM. They told this is demo vehicle and you will be the first owner. We finalized the deal and we got insurance and invoice in insurance also it was written 2011 made Civic. Everything was looking ok and it was directly from dealer so we did not even try to decode its chassis number to know the exact model. They provided us 4 years and 80,000 KM warranty also and took 13500 Rs extra for extended warranty. Things suddenly changed when we reached to a used car seller and at first glance he told us that this is 2009 model and we were surprised and told him what are you saying we took it from Divine Honda Dehradun and we have insurance also where it is clearly mentioned it is 2011 model and they also sold this by saying us this is 2011 model. After that we came home and check on General repair slip we had and we were shocked in warranty start period[protected] was written I called to Honda sales person and they told me it can be spelling mistake. I checked the chassis number and decoded it online and it was October 2009 model manufactured in Noida. An unexpected cheating and fraud from a well-known brand dealer of Dehradun. Vehicle chassis number is MAKFD153K9N300877 Invoice number is SAL-INV-DD[protected]. Please suggest me what to do in this case. I made facebook page about this https://www.facebook.com/pages/Beware-From-Honda/[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information