[Resolved]  Honda — providing poor quality products

SIR, REPEATEDLY I AM COMPLAINING BECAUSE OF THE FOLLWING MATTER


MY SELF AMARENDRA HARICHANDAN THE OWNER OF A HONDA SHINE BIKE.THE MATTER IS THAT THE BIKE IS HAVING NO. OF PROBLEMS .IF THESE PROBLEMS WILL ARISE WITHIN ONE YEAR, IN FACT HAD ARISED WITHIN ONE MONTH THEN YOU TELL ME WHAT WILL BE THE LONGIVITY OF THIS BIKE AND WHAT ABOUT COSTMER’S SATISFACTION AND WHAT ABOUT THE VALUE OF MY MONEY THAT I HAVE SPENT FOR PURCHASING THIS BIKE.WHEN (IN 2ND SERVICE) I COMPLAINED THE PROBLEM THAT HAD ARISED DURING THAT PERIOD, THEY JUST COLOURED THAT(PROBLEM WAS CHAINCOVER &FEW PATCHES OF CHASIS GOT RUSTED) PORTION AND AFTER A FEW MONTH LATER I FIND SAME PROBLEM. SIR U TELL ME I[censored] R THE OWNER OF THIS BIKE THEN WHAT WOULD BE YOUR REACTION AFTER THIS CURRENT SOLUTION. AGAIN THEY ARE SAYING ME TO BRING MY BIKE TO THE SHOWROOM SO THAT THEY WILL COLOUR THE ROSTED PATCH OF CHASIS. IF THIS IS THE SOLUTION THEN NO NEED FOR COMPLAIN.BECAUSE I CAN DO THIS IN MY HOME. SO WHY I AM REPEATEDLY GOING TO SHOWROOM EXPENDING LOTS OF MONEY & IF YOU MANAGE PROBLEMS IN THIS WAY THEN THINK WHAT WILL BE THE REACTION & IMPRESSION OF THE COSTMER FOR YOUR COMPANY.
ANOTHER THING IS THAT IF THERE IS ANY GUARRANTY FOR COLOURED PARTS THAT WILL NOT BE RUSTED IN FUTURE SHORTLY.AGAIN IF WITHIN ONE YEAR YOU’ R NOT OFFERING PROPER SOLUTION THEN AFTER A FEW MONTH WE BECOME UNKNOWN FOR U.SO PLEASE CHANGE THE RUSTED PART WITHOUT COLOURING IT.


SO NECESSARY ACTION MAY BE TAKEN AS SOON AS TO SATISFY THE CUSTOMERS AND TO FAITH ON YOU. REMAINED WITH YOUR QUICK RESPONSE THROUGH MAIL.

THANKING YOU

YOURS SINCERELY
AMARENDRA HARICHANDAN

FOR UR INFORMATION-
THE AREA DEALER CODE-OR010002(GUGUNANI MOTORS, PURI-CUTTACK ROAD, BBSR)