[Resolved]  Honda Cars India Ltd. — Sales & Service

Address:Plot No. A-1, Sector 40/ 41 Surajpur-Kasna Road Greater Noida Distt. Gautam Budh Nagar U.P. 201 306, Ranchi, Jharkhand
Website:www.hondacarindia.com/

I have purchased a Honda Unicorn bike from Horizon Honda, Ranchi (Jharkhand) on 11 Jun 2013(Soft copy of Invoice attached). Some worker engaged at the Showroom approached me for 'Tefcoat'(Royel Enterprise) on my new bike and they told me that you can get free service of 'Tefcoat' from any Honda Showroom anywhere in India. I get done 'Tefcoat' on my bike and it cost Rs 500/-(Soft copy of invoice attached). But when I have gone to my nearest showroom for first free servicing at Durgapur (West Bengal) showroom, they serviced by bike but denied for "Tefcoat'. Showroom authorities said we can not do the 'Tefcoat' as it was done by another Honda showroom. When I contact the Horizon Honda, showroom authorities regarding the matter they unable to give satisfied answer. Now my question is that - Why the workers engaged in the Honda showroom misguide the customers for a sum of Rs 500/- ? It not only downgrade the reputation of showroom but also downgrade the reputation of Honda company. I think Honda is also responsible for the fact as if they unable to provide the service they should not keep them in the showroom. Now, I want to get back the amount spent for "Tefcoat'.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5013
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information