[Resolved]  Honda — PREMATURE FAILURE OF ELECTRONIC POWER STEERING COMPONENT

Address:

Gurgaon, Haryana

HONDA CITY CAR ENGINE NUMBER L15A30141111 AND CHASSIS No MAKGD852A8N411282 HAS DEVELOPED FAILURE OF THE ELECTRONIC POWER STEERING AFER THE CAR HAS BEEN RUN FOR ONLY 26901 KM. THIS COMPONENT HAS A COST OF APPROX Rs 45000/-. HONDA SERVICES ( HONDA ONE-TO-ONE) HAVE SO FAR REFUSED TO REPAIR/REPLACE THE COMPONENT FREE OF COST UNDER THE PLEA THAT THE WARRANTY PERIOD HAS EXPIRED. THEY WERE TOLD BY ME THAT IT IS NOT A RUBBER PART THAT CAN PERISH WITH TIME. THE EPS SHOULD LOGICALLY LAST FOR THE LIFE TIME OF THE CAR. THE CAR IS UNSAFE TO DRIVE NOW.

HONDA MUST PROVIDE A FREE REPLACEMENT OF THE EPS