[Resolved]  Honda Shine — REAR TYRE DEPLETION

Address:

Coimbatore, Tamil Nadu

Dear Sir,

I AM PALANISAMY.P CUSTOMER OF HONDA MOTORCYCLE DEALER, M/s. PRESSANA HONDA 965,AVINASHI ROAD COIMBATORE-641037

I BOUGHT A NEW BIKE HONDA SHINE(REG NO:TN 37 - BC -5928) FROM THE DEALER ON 13/4/2009. I HAVE CONTINUED THE REGULAR SERVICES AND CHECKUPS FROM THE DEALER. AFTER A FEW MONTHS ONESIDE OF BACK TYRE BEGAN TO DEPLETE. NOTICING THIS COMPLAINT, I HAVE INFORMED THE DEALER'S SERVICES DEPARTMENT. I GOT THE REPLY THAT, IT WILL BE OK IN SOMEDAYS.WHEN THE DEPLETION CONTINUED, I HAVE AGAIN APPROACHED THE SERVICE ENGINEER, THEN HE GIVE A REPLY THAT ITS THE COMPLAINT OF MRF TYRE, AND I HAVE TO GO TO THE MRF TYRE SHOWROOM AND THEY WILL REPLACE THE TYRE. I HAVE APPROACHED THE MRF TYRE AT COIMBATORE REGIONAL OFFICE. THEY REPLIED THAT THE COMPLAINT IS NOT BECAUSE OF THE TYRE,

SO BOTH THE DEALER AND MRF ARE TAKING RESPONSIBLE OF THIS PROBLEM.

THERE ARE MANY CUSTOMERS SUFFERRING WITH THIS PROBLEM WITHOUT KNOWING THE SOLUTION

I HUMBLY REQUEST YOU TO DO THE NEEDFUL AT YOUR END TO SOLVE THIS PROBLEM.

AWAITING A QUICK & FAVOURABLE REPLY FROM YOUR SIDE. DEPENDING ON YOUR REPLY, I HAVE TO DECIDE WHETHER TO GO TO THE CONSUMER COURT OR NOT.

HEREWITH I ENCLOSE A PHOTO COPY OF MY BIKE REAR TYRE CONDITION
THANKS & REGARDS

PALANISAMY.P