Honda2WheelersIndia — Poor Customer Service

I booked Honda CB unicorn in last one year(30.01.2010) at am Honda Tirur.but the the vehicle is not delivered at this moment (04.03.2011) .sir kindly request pls taken the action over this problem



mohammed sabith
tirur
[protected]

Dear sir,
SUB : They will not replace the 2wheelsilencer- (HONDA SHINE 125)
BIKE DETAILS:Registered no:TN O7 BD 9633
CHASIS NO:MEUJC368J98117020
ENGINE NO:JC36E9475456
YEAR OF MANUFACTURE: 2009
DATE OF PURCHASE:18/09/2009
DEALER: KUN HONDA, ADYAR, CHENNAI

My bike has 2yr standard warranty. I would like to know why there is no warranty for silencer, service centre person told me they will not replace the silencer and there is no warranty for silencer. Please take a necessary step for help me from this problem.

Thanks & Regards
Mohan

respected sir,
This A.Gunasekaran i already registered a complaint against my two wheeler that my bike have a gear problem and mileage problem, i already registered complaint but still i didn't get any response from your side and also from dealer side. Almost one year going to complete but still i am having a same problem so please take a necessary action quickly.

My mobile number:- [protected]
[protected]

My bike frame no:- ME4JC47

local honda showroom:- sornam motors in karur.

Please Take Necessary Action Quickly

honda has the worse customer service in india for last three weeks i 've been complaining for spares parts but it seems no use they are not taking any notice now it states that i made a big mistake by buying this bike because soon my bike will come to an standstill .

Dear sir,
As per orly communication with you at that time you assure me no one are eligible for sub-dealership for kawardha chhatisgarh and also you confirm me that person are not eligible for sub-dealership when i confirm you that he can posting the vehicle at kawardha then acording what basis he got the sub-dealership at kawardha location. if he got i have no objection but please clear my doubt about the subdealer-ship norms of honda sub-dealership. i think that either there is donation system or other basis please clear me in what basis you are alloted to dealership and sub dealership because after the experience of that particular incidence i think that in that scenario there is some thigh are happened which are i can't explain with you.

Regards,
Thakur Piyush Singh
Kawardha (Chhattisgarh)
Contact no: [protected]
email- [protected]@rediffmail.com

dear sir - muze english nahi ati -- mera nam rupesh vasant patil mere honda unicon ka accident hua tha aur maine apni gadi thik karne ke liye sharayu honda at-uran kamatha road-raigad navi mumbai shworoom me deya tha lekin unhone 45 din tak mere twoo weeler ko dekha nahi aur abhi 45 dino ke bad unka kehana he ke apake gadika engin kharab ho gaya he o apko badalana padega pls help me my mob no-[protected]
my emil id- [protected]@yahoo.com

I given My Twister Accidental Bike (Py 01 BC 6664) for service in Authorized Honda Service ( Hasan Honda), Thavanchavady, Pondicherry on August 30, 2011. I went there for many times to know the status of the bike there are not responding properly. If i call also there not attend the phone. After 78 days they said that bike is ready. I went to receive my bike, but the bike is not serviced properly no water wash, no mirror, etc. Then i said the supervisor wat the hell service ur doing, he said that if i give respect only he will give my bike. Then i complain to main office in pondicherry they are also not taking action. Then i went with my dad and solve my problem they said that they will give next day(16 nov). Then next day i went again they started some problem. Finally they given my bike. I waste my time by giving my bike to ur service center. If i given to road side shop they will do neatly. Your service is very veryyyyyyyyyyyyyyyyyyyy poor.

i personally visit to Honda2 wheeler showroom dealer in kothrud and i purchase a activa in cash but dealer representative never give me the detail and speak very rudely than i decided to go with Bajaj bike no buddy can give me the reply include dealer Mr Prashant kale also thanks before purchase a Honda activa i know the services again thanks.

Regards
Aashish Sharma
[protected]

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hello sir/ma’am..
m ramesh chandra, i have purchased honda shine bike BY SPG HONDA, 177 CIVIL LINES STATION ROAD BAREILLY, U.P. on dated. 2/sep/11, registration no. UP 25AN5780..
I would like to inform you that m facing gear problam n engine problam since very first day.N DEALERS ARE NT SORT OUT MY PROBLAM . M NOT SATISFIED BY THEIR SERVICE SO PLZ PAY ATTANTION TO MY REQUEST AND SORT OUT MY PROBLAM AS SOON AS POSSIBLE .

THANKS
RAMESH CHANDRA
[protected]

REPLY

sir,

I had purchased a honda active deluxe combi break on 09.04.2010 from your patna dealer M/S PAHADIYA COMMERCIAL LIMITED . from last 6 months i m in badly need of one AIR FILTER but as & when i went to the dealer they replied that the required parts is not available . Now the position is i m not in a position to drive the vechile without changing the air filter. i had send a mail to your customer care deptt. also on 26.12.2011. May i request you will help me in getting a AIR FILTER for my ACTIVA DELUXE COMBI BREAK model 2010.Details of my vechile is as under

Frame No. ME4JC44 60A8169349

Engine No. JC44E 0600705

My Mobile No. [protected], [protected]


Madan Mohan Prasad

Address 204 Vishal Aditya Apptt.
Ashiana More, Ashiana Digha Road
Patna 800014

Sir

with due concern i have to stat that i had purchased a HONDA ACTIVA DELUXE scooter on 09.04.2010 from PAHADIYA COMMERCIAL LIMITED PATNA . since last 6 months i m in need of a AIR FILTER for my scooter but as & when i visited to your dealer i was told that the required spare parts is not available as they are not getting supply from head office. Now the position is I can not drive my scooter without changing the AIR FILTER. May i request you to please arrange one AIR FILTER for my scooter so that I can change it.An early reply is solicited.

Thanking you in advance

madan mohan prasad
patna
mob. no. [protected] & [protected]

Details of my scooter is as under

frame NO. ME4JC44 6DA8169349

Engine No. JC44E 0600705

Dear Sir,
I OMKAR Dinkar purchase a new Activa Blak colour bike registration no- MH-15-CQ-0702 on 14 th april 2010 from agency:- RUSHABH MOTORS PVT LTD NASHIK.Nearly from one year back ( January 2011), i am facing the problems of not working speedometer . spare parts gear plate not available with above said agency, spare parts department. So kindly take an quick action to solve my problem.
Omkar Dinkar
Shivam Vrundavan nagar,
Dindori road nashik-422 004.
mo- [protected] ( Maharashtra)

Poor Customer Service

I booked Honda CB unicorn at pilot Honda, Mumbai on 17 mar. 2012 & they assured that they will deliver in 45 days. Even after till date the vehicle not delivered & whenever I check with dealer, I will get some usual excuses. I tried to contact pilot Honda office thro phone ( [protected]) but the replied as your bike will come, we will call you. Mail sent to Honda, but no luck till date. This is the level of service offered at Honda..

Hello, Date: 17thJuly 2012

This is Rahul Kulkarni from Pune, i have purchased 2 CBR250R by cash from M/S Aero Wheelz (just 15days back) on 3rd July 2012, Pune.
One CBR250R is supposed to be in Ahmednagar city with my brother and the other with me in Pune. CBR250R from Ahmednagar has a handle lock malfunction which is still not resolved from the local showroom M/S. Sablok Honda whilst my CBR250R has a wiring problem and is unfortunately in service center with the problem unresolved due to spare parts unavailability as usual. The service center is now doubtful that the problem would be resolved in warranty or would it be charged to me. This is now really very frustrating that a new bile from a renowned company like HONDA has a problem and the Honda people are now running away from it putting the charges on my side after just 15 days of purchasement of the bike.

I thank god there was no engine failure after purchasing otherwise god knows which all charges HONDA would have left for me to pay!

Hope the HONDA concerned person would take a note of this and resolve the problem with honest justice at the earliest!

Regard's,
Rahul Kulkarni
www.webbrainsolutions.com

respected sir,
i am Shrey Mittal. i give my Honda damaged Activa vehicle engine no ME4JC449JA8048757, Date of purchase= 10/10/2010. to local Honda Sub Dealer name:pioneer Honda to replace the damaged spares.but they says there is no spares in Honda Manesar plant from the last one month.i am suffering very badly. please provide the following spares :-
1) chassis
my mobile no is - [protected]
email id is [protected]@Gmail.com

Mr Shrey Mittal

this is sudhakar kommanaboina from vijayawada krishhhhhna dist. a p.i purchase a honda cb shine bike on 02 08 2012 at pavan honda shoroom at eluru west godavari dist. the fuel metter was not working from the starting date so coplaitedto my nearest service center mitra shoroom at vijayawada krishna dist.13 08 2012 my bike was given to mitra service center for first servicing and fuel metter repair purpuse, the same evening mitra was copleted my bike service without repair fuel metter and changed my bike left side doom which is covered by battery is changed and fitted a damaged doom to my bike without my permission. i asked to service manager and staff but no proper responce from them. kindly request to u sir rectified my problem as soon as possible. my mail i d [protected]@gmail.com and my contact number as [protected]. my vehicle number was a p 37 tr tz 0697.

respected sir,
i am Haris panthapilakkal. i give my honda service not satisfide (engine missing) unicorn Wehile no:KL 10 AL 4831 to local honda show room name:AM.HONDA Perinthlmanna branch manjeri to replace the damaged spairs.but they says that spairs wer in wanted.i wasuffering very badely.so i want to complint to consumer court.with out spairs what the company was doing.and the services towards the customers is very bad.plz reply fast.and contact to my ph no:[protected].
local honda show room name: A M.HONDA PERINTHLMANNA branch MANJERI
HARIS.PP

sir, i purchased my vechile(honda activa-white)on 9 oct 2012 from ktc motors waynad, kalpetta.
vechile details:engine no:JC44E5569595
chassis no:ME4JC448JC7569588
COMPLAINT:1)bottom portion below the handle(inner side)the fibre is out of position.
2)disfigured body near front wheel towards left.
when i infomed it to my dealer he said it's manufacturing defect.he is not responsible and could not do anything.i would like to get it corrected.
sir please take immediate action.

contact no:[protected]











;

Hai sir
This is n. kiran kumar from visakhapatnam i purchased hond shine on 15.12.2011 at the time onwards i faced problems in bike handle, engine noisecy & bad mileage. service is very very poor. show room name JUPITER HONDA, GAJUWAKA. Recently in Gajuwaka area Open one new show room in that service also very bad 19.10.2011 they do service on that date they have created a new problem (SELF MOTOR) STILL THE PROBLEM IS NOT SOLVED, They r telling there is no stock self motor Spare parts. this very very bad. iam so un happy with my bike. this is the service pernsons nos:[protected], [protected]. Spare parts no [protected]
Thank u
N.KIRAN KUMAR ([protected], [protected]@gmail.com