Our BharatGas distributor in Chennai, Besantnagar is uncooperative to say the least. Not only do they take ages to deliver, the responsibility taht it gets delivered is on the customer too! They give the mobile number of the delivery man and wash their hands off the matter. It is the responsibility of the Distributor that his man gives the cylinder on time. The delivery men are also frequently obnoxious and demand tips when even the company policy insists that tips be not given. Bharat Gas should make these policies clear when doling out distributorship.