Housefull Furniture — Defective Wardrobe and no replacement yet

Address:

Pune, Maharashtra

We had purchased Bedroom set worth Rs40,900. This included one 4-door wardrobe. The delivery was made on 21st March 2012 and found that the top of wardrobe is damaged. The carpenter had immediately informed at the showroom about the damage part. They had promised that within 4-5 days they will replace the damage part with new one but still its not replaced. Its 1 month now and we have to keep them calling every 2-3 days and still they have not responded back. Its the worst service we have seen till now. No person at their showroom is responsible enough and they don't even know the status of complaints. Whenever we go and ask about our complaint they have their ready-made excuse "We will get it done by this sunday". But till now that sunday as not come. Shameful of them.