[Resolved]  Housefull Furniture — Missing parts (glass panes) not yet delivered

Address:

Mumbai City, Maharashtra

HDC no. 1024/2012/211.

This is my 4th and final warning to Housefull. I have made several calls to HOUSEFULL customer care dept. (calls attended my one Ms. Supriya on 10 Feb, and other executives during the last one week), and your Kurla store (point of purchase).

Despite repeated calls, I have been promised delivery of the missing Glass panes (window area) of the book case. At the time of installation, your carpenter had noticed that these were missing on opening the packed cartons. So the installation has not been completed due to the missing items.

It is well over the promised date of delivery (12/13 Feb) of the missing items. I had called the Kurla store again today and they have again confirmed that my compliant is already registered with them.

If I do not receive the said materials with complete installation by tomorrow, ie. Monday, 20 Feb 2012, then I will be forced to take Legal action in the Consumer Court against the company and the store incl. concerned executives.

It is shameful that you have already taken a full payment from me (at the time of booking) and harassing for me that I have to keep making calls to follow up with you for this issue.
HDC no. 1024/2012/211

Tushar Sud
Mumbai