[Resolved]  Housefull Furniture — Poor Customer Service, Damanged Goods

Address:

Pune, Maharashtra

I have purchase a Almong 4 seater lounge sofa, 2 door wardrobe and a coffee table under the HDC number 1019/2012/3137 on Dec 16th. I was promised delivery by 26th, which got delayed and I received my furniture on 31 Dec'2012. Although the three pieces I have received were damaged ( tear in the sofa, borken/damaged laminates for the wardrobe and broken coffee table leg.
After continuous calls to the customer service and re-iterating my problems, they finally sent someone to fix the coffee table. It is almost a month since I have bought my furniture, I still have found no resolution to the wardrobe and the sofa.
I wanted to return the furniture and get my money back, but they have a policy of no return safter delivery. Well, Housefull how does it apply when you give me damaged good?
I have been waiting patiently to see if they will fix my issues, but seems like once they receive their money they do not care about anything.

PLEASE do not go by the low prices, I believe you get what you pay for and less when it comes to Housefull.

Will NOT recommend buying fro here, nor will I ever go back to their store to purchase anything.