we bought gautier bedroom set from house full furniture in the month of January...its totally collapsed and useless within the spam of 6 months against the great saying by the company people that will work atleast 4-5 yrs.
Now when we complaining again and again for repairing or replacing it....they always come out with the new excuses.
we almost spent rs 2000 in petrol to visit their respective counter..
if i would have political approach, i could have kicked them out of market legelly or illegely,
please come to me before buying any product from them at firstname.lastname@example.org
and banned them to work in india so that we can teach them the lesson of making consumer fool.
non delivery of furniture even after 12 days - house hold furniture
I got my household cane furniture booked from NJP RAILWAY STATION on 23 sep 08. Total items 06
for delivery to me at jammu railway station. The railways bookiing office gave me a receipt which is numberd as 302748. I ave already made the payment of 5210 rupees to the railways. Though there are direct two weekly trains for jammU tHe railways have sent my stuff to delhi through Mahananda train which terminateds at old delhi rly stn. This I have enquired through the Siliguri based friend of mine. now 10 days have passed my stuff has not been delivered to me.
How can I be delivered my stuf at the earlest AS I have to go to shilong where my husband is posted and there wold be no one to receive the stuff if I leave the station within next week or so.
Poor quality and no customer care - Target Furniture/Double Bed
I had purchased a double bed from Target Furniture Pvt Ltd, Vadodara based on their advertisement of No.1 in India and supplier to:
L & T
and so on.
After purchase of double bed, it was found of inferior quality. When we started drawing their attention, they just responded once by email and promised to depute some one and offered to jump on double bed to prove quality of souble bed, but it has never happened in last 2 months.
We have taken up the matter through CERS, but no respomse to them also.
absolutely spot on ;they are a bunch of crooks who entice people with schemes to sell off their rotten stuff. i hv had exactly the same issue. after sales service pathetic to put it mildly.my advice ...its a house to fool people.dont enter vashi shop even by mistake.and if u enter pl dont buy anything. wishing 4 an early closure of the shop to save many people from the misery.
wake up consumers,
I fully agree with the feedback on Housefull furniture. Its the most ridiculus quality of furniture they sell and they service is over pothetic. DO NOT buy anything from housefull furniture unless you want to waste money and time. I am sufferring by purchasing a sofa set from them and it has borken down in 6 months. BEWARE CONSUMERS FROM HOUSEFULL FURNITURE
Do not buy this furniture. I have purchased of 57K value furniture and with in a month all furniture caught fungus. Even after their some fungus treatment its not resolved. Service is totally pathetic. I am looking for going to consumer court or something like that so no one get cheated again. If anyone have already complain about it please let me know I can also join.
While buying furniture they said its for life long but I hardly use it for one month and now its total waste and they are not responding. I have sent couple of emails to email ID which is mentioned on their site but didnt get any single reply.
Took More than 1 Month in setting up wardrobe - Total Mall Furniture
I bought a 3 door ward robe from Madiwala Total Mall, Bangalore on 23rd Sep, 2010. Its 18th Oct 2010 but so far its not completed the setup of my ward robe.
Its taking more than month in completion of customer complaint.
Very poor customer service.
I agree more than 100% with these comments.This company has no business to exist. They are a gang of dacoits, cheats and thugs -more than terrorists.
I bought full sets of furniture from them and :
- Sofa furnishing cloth got disfigured and discolored within 5 months of use
- Glass Centre table bottom glasses became loose from the adhesive
- Cupboard handles and knobs came off and got broken easily while opening the doors
- Cupboard doors gradually will not close and remain out of match
- Beds planks took the shape of a boat - no proper support
- Top surface of the furnitures peeling off gradually
- Dressing table mirrors showing disfigured images
No Consumer forum in India can punish them.
They can flourish in India only .
I strongly agree to that facts about readymade furnitures available in market.
Readymade furniture is a good item, in Europe, USA, where people define what is to be done, and they do like that.
Here the people just make dummy items, which are kept in showrooms on atractive decorated stalls. They look good as long as they are in show-rooms, because the care-taker clean them, patch the defects, replace defective items.
It is the people, who subscribe to foolish schems run by the shops.
So one should be careful, and do not get into schemes..
Get your furniture done by carpenters. This will help Indian craftsmen. I have bought a cupboard [I can not say it wardrobe] from Zuari. The next year I got two "Deevans" made from a carpenter.
Zuarian cupboard is dancing and the "deevans" are still good.
Take care this Diwali and avoid buying such stuff unplanned. The schemes are awaiting for next targets.. Jai ho...!!!
Hi Mr Brijesh my name is dhiren rajgor (customer care manager) for housefull int ltd .In case you have any complaint regarding our furniture pls send me your details so i can try to resolve your complaint .pls feel free to contact me -9702256728 or mail me on email@example.com
Hi Mr Amit Pandit my name is dhiren rajgor (customer care manager) for housefull int ltd .Sir i would request you to visit our any store in mumbai check our product and quality of furniture along with price range .i feel you will get convinced to buy furniture from us .pls feel free to contact me -9702256728 or mail me on firstname.lastname@example.org
a similar experience: we bought a wall unit; for which the front glass arrived was of different size than required; I am doing continuous follow up with House full for last 7 days but no commitment or satisfactory answers from them.
Its silly on my part that I didn't check on net b4 approaching house-full.
At least, I am not going to but anything more from House-full.
Hi Mrs Godavarthy, my name is dhiren rajgor (customer care manager) for housefull int ltd .Pls send me your details from which store you have purchased your furniture and kindly let me know the reason for cancellation . pls feel free to contact me -9702256728 or mail me on email@example.com
I am Balaji.V from surat. HOUSEFULL is No.1 Fraud company. They never keep promises. I bought Full bedroom set for Rs.27999, Matress for Rs.4999, 3+1+1 Fancy sofa for Rs.17000(along with centre table) and a dinning table for Rs.10000. All are THIRD RATED products. In two months time, there are many complaints which i you people already specified above. Mr.Dhiren Rajgor will not pick his phone up. I am going to BURN these products at the ground of my society and put a BANNER where it will be indicated "THESE PRODUCTS FROM HOUSEFULL ARE GOOD FOR BONFIRE".. They had a good taste from the Money from my Blood & Sweat.
I suggest the people to get furnitures done from carpenters. Basically these PARTICLE BOARDS donot have their quality when compared to wood. Usually, the furniture made from particle board are not Water resistant, heat resistant and even in moisture they catch fungus easily. These particle boards from malasia are very bad quality.
I am very satisfied by your immediate response even though you are
from Mumbai office. My Bed(Planks) got replaced with Plywood(old one
which had bent like boat shape earlier.)and My Dressing table mirror
got changed(old one which had bent earlier.). Only Matress to be
replaced. Can you follow up for that. Because again no response from surat Manager Mr.Rakesh