[Resolved]  Housefull — do not buy a single product from this company

I too have faced the same issue.
Total Mall Madiwala Is Pathetic To The Core - No Doubt

I had ordered for a sofa set which they delivered 12 days post the date said by them that too only after hundreds of call from our side.
Many a times they never used to answer the calls and at times switch off their cells as well.
Total Mall staff and management has behaved in a very disgusting manner - ABOVE ALL the sofa set I received was defected/faulty and its been 3 months now I am trying to get it replaced but they have not buzzed. I would have made more than 100 calls but no response. 2 people came to my house to see the sofa set on 2 different occasion, they confirmed that the sofa set is faulty but nothing has been done yet.
I have been speaking to Sateesh [protected] and Lawrence [protected] and its hard to say who is more disgusting.

I want to know what action can I take against them and who to approach for a complain - if any idea please help.
Very Very POOR Service

I am also one of the customer who has been cheated by the HOUSEFUL - i got a 3 door wardrobe some six months back which is of no use now - the entire back side got bulged and these people are not even attending the complaint. My only request to those who are planning to buy from them is to re-think their shop and better not to choose their stuffs...

[protected]@gmail.com

MORE — not respond about selling products

i have purchased a LG refrigerator but that is doesn't complete and when i try to tell this complaint to them,then they are not given responce to me


so please tell them about it

This is a aditya birla's group

guys i want to buy complete furniture set...pls suggest whether to go for it or not.

Yiso Furniture Co.,Limited — se

Yiso Furniture Co.,Limited aims to provide you with a range of quality, contemporary and classical furniture for your home and your domestic surroundings.

I completlly agree with this. One of the sadest company in giving service. Called around 10 times, but still problem is not rectified. They are BIG FRAUD. Bought one sofa set & the quality is poor... Poor is not the word to use...

Please do not go for any housefull products especially ones they sell cheap during sale. Their wardrobes are of very substandard quality. The wooden base in each drawer is hardly 3mm thick. And they tend to bend if you put slightly more clothes/items on them.

Customer care is even worse. I have been calling them every day to send a carpenter to my home. Everytime they have some or other excuse for not coming. I'm really frustrated with these people. I hope this company goes bankrupt soon so that more people wont be cheated.

Rakesh

strongly agree
houseful is the top of the worst.They are simply eating and living on fraud income.They are people with no self respect.even after so many negative feedbacks they are still d same.Actually they r dogs tail.
and dear customer care manager pls dont write nonsense again by saying u will solve the issues.
Useless
Guys pls avoid HOUSEFULL to be at PEACE

Neil

Dear Mr Venkata
As per your mail we have solved your complaint and would be obliged if you send your satisfatory mail to us .

Hello Mrs Deepthi Hebbar my name is dhiren rajgor (customer care manager) for housefull int ltd .Pls send me your details from which store have you purchase so i can try to resolve your complaint .pls feel free to contact me -[protected] or mail me on dhiren.[protected]@housefull.co.in

i also purchased a bed set and wardrobe, even after 10 months they even not install wardrobe fully

Hello Mr Vin.Sawadh my name is dhiren rajgor (customer care manager) for housefull int ltd .Pls send me your details from which store have you purchase so i can try to resolve your complaint .pls feel free to contact me -[protected] or mail me on dhiren.[protected]@housefull.co.in

the dining set we have ordered, reached our home after 13 days, again they took 1 more days to install it.house full furnitures have charged Rs2000 extra from other stores of same dining set.when we confirmed it outside and tried to cancelled it, they have refused to do so.we want strong action against it.

I bought 3 wardrobes from Houfull, KukatPally, Hyderabad on 19th August. I was promised that the delivery will happen on 28th August without fail. However they didn't deliver on 28th. When called they said sorry we will deliver on 31st Aug and again no showup. Then when went to shop, the delivery was promised on 1st Sep. Even that didn't happen and when I try to call no one is picking up the phone though the phone appears busy at times, even if you call after that there is no response. Their service is pathetic.

I saw this post very late. After getting cheated by this stupid company. Now regretting why i didn't search about this furniture market cheaters earlier. Suffering after making a purchase of 17000 . Only thing that is still remaining after 2 months is the shoe rack. All the other things are in the worst situation. Ruby dressing table glass came out completely and fallen on earth twice in a month. For the fist time i approached 20 times their head office and complained and after 20 days the person came to change that. And within a week, it has fallen down again. It is not only the bad furniture i am regretting for, it is also the risk i have created for my family which bothers me most. Just imagine, after spending 5000 you bought a dressing table and while sleeping on the bed just next to it, the full glass falls down and spreads all over. And that too twice in the same month even aftter the replacement. It clearly gives the idea of the cheap quality they are using. PLEASE DONT BUY ANY PRODUCT THERE.

Glass Centre Table — Company Fraud

Hello, My name is Jyoti Arora and i live in Geeta Colony Delhi - 110031. A company is opened in Geeta colony with the name of Aprutha Traders. I booked a glass centre table from this co, they take advance payment and deliver the item after 15 days so many people of Geeta colony booked items from there but on 1st Oct this shop was not opened and co goes fraud. This co fraud around 1 Crore and i have given Rs 1300/- so nobody get payment. so pls register my complaint.

I am also one of the victims, suffered because bought product from this company. I bought saphire bed in October, 22, 2010. I have lodged a complaint(M 207111/86) about sagged planks in the last week of August 2011. After lot of follow up, carpenter showed up on 1 Sept 2011. He inspected the bed and said that a report would be submitted to Vashi Branch from where I bought this and lodged complaint. Since then I am following up with them on phone(Most of the times nobody responds on this no[protected] and made many visits to their show room. So far nothing has been done and gave some or the other excuse. Now, on 3 Oct recieved a call from their HO (Ph[protected] informing me that I need to pay Rs 1800.00 for replacement of these sagged planks. They are trying to avoid to cover this under warranty. They are cheats and their only intent is make the public fools. Their service is pathetic to say the least and their products are third class.

PLEASE DO NOT BUY ANYTHING FROM THIS FRAUD COMPANY

Venkata Garapati

Even I sent mail to dhiren.[protected]@housefull.co.in & [protected]@housefull.co.in, no reply recieved so far

I bought a sofa set, center table and study table from Housefull on the 6th of october, subject to their guarantee that they would deliver them on the 7th. The furniture was delivered on time, but the leather on the sofa was torn and someone had done a shoddy job of sticking it back with superglue. The center table and office table weren't assembled on time and when they eventually were, the laminate was damaged. I have made three trips, multiple rounds of screaming at the store manager to convince them to give me a refund for the sofa, since they had fixed the center table and promised to give me a credit note for the office table. The store manager, Mr.Vishnu said he would refund in cash. It has been over five days since he promised me this, and every time I call him, he says he does not have the money since all purchases made the previous day were paid by card!! I fail to understand how they can come up with such ridiculous excuses. Mr. Dhiren Rajgor, who has posted so many comments above does not even pick up his phone. I had to threaten legal action for them to even commit to a refund. With the money not in sight, I am contemplating getting a lawyer to sue them. If there are other customers who would like to join, please let me know. My email address is [protected]@gmail.com.

HOUSEFULL FURNITURE, TOTAL WASTE OF MONEY...WITH RUDE MANAGERS.

I have complained in housefull, banashankari regarding the dinning table I had purchased on 19-dec-2010.The first response which I had received was misbehavior from your manager. I suppose her name was namita manjunath. Is this the way we the customers should expect once the delivery from housefull is done? my item is still in warranty period but she has told me a different story altogether. I am afraid if this kind of attitude is shown by the manager herself, the name of the brand will go to sands...I again had to call and ask for somebody to check my item and a person had come on the next day and in this day, I spoke to another manager of your organization named mr. Manjunath whose number is [protected] who was supposed to call me in 2 days to give the feedback regarding the process. Its 2 weeks now...no calls from his side...I tried his number thinking he might have forgotten...but then he keeps on disconnecting. It will be nice if you throw light on the matter. With so many competitors around, a simple question why would somebody go to housefull to get such a response?

regards,
manashi