[Resolved] Housefull — do not buy a single product from this company | |||
we bought gautier bedroom set from house full furniture in the month of January...its totally collapsed and useless within the spam of 6 months against the great saying by the company people that will work atleast 4-5 yrs. Now when we complaining again and again for repairing or replacing it....they always come out with the new excuses. we almost spent rs 2000 in petrol to visit their respective counter.. if i would have political approach, i could have kicked them out of market legelly or illegely, please come to me before buying any product from them at [protected]@gmail.com and banned them to work in india so that we can teach them the lesson of making consumer fool. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 115 Comments | |||
Comments
I purchased kitchen cabinet in July 2012.Even after four months and many compliant, its glass has not been delivered and i am not able to use properly. I feel one should not purchase any items from this shop.
M K Singh, HDC no. 1009/2012/1841
MO; [protected]
M K Singh, HDC no. 1009/2012/1841
MO; [protected]
I had worst experience buying an Alice Sofa Set from Housefull Furnture. I have not even used for 4 months now, it has got totally damaged. When I approach local office in Chennai, they demand me for 1500/- rupees to rectify this.
INSTEAD I WHOULD HAVE BOUGHT IT FROM A LOCAL VENDOR WHO CAN LISTEN AT LEAST MY CHALLENGE.
Kumar
INSTEAD I WHOULD HAVE BOUGHT IT FROM A LOCAL VENDOR WHO CAN LISTEN AT LEAST MY CHALLENGE.
Kumar
I am writing this letter with lots of pain & Anger, I brought a LEX Dianing set, on Date :November10, 2012 from Pune's Aundh showroom Keeping Brand name in my mind for my family, as it was told to me by your team while visit that you were known for quality and reliability .
To my surprise i was delivered a table on time but with big fault in it or not installed properly, I complained about the fault to the concerned team more than 20 times in a month, to my surprise they didn't bothered to listen me and my complaint till yet .
My ID is [protected]@yahoo.com
To my surprise i was delivered a table on time but with big fault in it or not installed properly, I complained about the fault to the concerned team more than 20 times in a month, to my surprise they didn't bothered to listen me and my complaint till yet .
My ID is [protected]@yahoo.com
Worst quality, worst service, worst customer care...do not buy any product from housefull.mine got cracked within a month.. Now they are telling that There is no warrenty at all after they assemble.. Dont fall for their cheap pricing..everything is fake..even the manager talks very rude..the wood which should be trashed is been what we are buying from housefull ..total waste of money...
We bought a 6-seater Hemnes dining set from Housefull in Bannerghatta Rd, Bangalore in October 2011. This complaint is about the very poor quality dining set, which turned out to be a bad buy. The table wobbles and needs re-tightening of screws at least once a month. The chairs are completely hopeless. The seats are made of very fragile materials. The first chair seat broke within a month of purchase. We complained at the store and after a billion follow-ups they sent a carpenter with a replacement seat. Within a week another seat broke...and then FOUR more chair seats have broken! It's embarrassing to have guests over for a meal - you never know which chair is going to break next. We have given up asking for replacements as they are all poor quality. We are going to get a local carpenter to fix real wood seats now - such a waste of money!
Customers beware - don't buy from Housefull!
Customers beware - don't buy from Housefull!
I have bought a bookshelf a month ago and they have delivered a damaged piece with it. They promised to replace it but came back twice with the wrong piece totally. Despite my repeated calls and mails the customer care says somebody will visit and bring the correct piece. This is going on for 20 days now and when i ask them to take back their furniture and refund my amount their customer care tells me arrogantly that their policy does not allow...These guys look like bunch of crooks altogether.
My sincere request do not buy from HOUSE FULL they are a bogus company and now i realise that even their furniture is of third rate...
Please don't get cheated by the cheap rates...rates represent the quality of the product...
My sincere request do not buy from HOUSE FULL they are a bogus company and now i realise that even their furniture is of third rate...
Please don't get cheated by the cheap rates...rates represent the quality of the product...
Hi All,
Recently I bought a 3 door wardrobe from House Full- Tolichowki (Hyderabad) store . It was to deliver on the 2nd of FEB'13 but I received it on the 6th Feb'13. I was not happy with the commitment of the delivery . When I got the product it turned out to be defective. The mirror was broken, lock was defective and there were lot of scratches on the product . I am really dissatisfied with the product . I called up many times but the responses were not good . NEVER BUY ANY PRODUCT from this Company . I am tired of calling them. I am still suffering a lot. I do not know what to do????? Today is 9th of Feb still the they are not replacing the product . Whatever they say on their website are not true .I am thinking that today I will go to their store and if they do not replace the product I will file a dispute on this charge . VERY HORRIBLE SERVICE !!! I wished that I would have read their reviews before buying the product . I would not recommend anyone to buy anything from HOUSEFULL . I am a very unhappy customer .
After reading all the comments I would also try to contact dhiren.[protected]@housefull.co (Dhiren) .Hope that he can help me to get the product replaced. Lets see...
MY HDC number is 1030/2013/174;
Regards,
Md Zamir Mondal
[protected]
Recently I bought a 3 door wardrobe from House Full- Tolichowki (Hyderabad) store . It was to deliver on the 2nd of FEB'13 but I received it on the 6th Feb'13. I was not happy with the commitment of the delivery . When I got the product it turned out to be defective. The mirror was broken, lock was defective and there were lot of scratches on the product . I am really dissatisfied with the product . I called up many times but the responses were not good . NEVER BUY ANY PRODUCT from this Company . I am tired of calling them. I am still suffering a lot. I do not know what to do????? Today is 9th of Feb still the they are not replacing the product . Whatever they say on their website are not true .I am thinking that today I will go to their store and if they do not replace the product I will file a dispute on this charge . VERY HORRIBLE SERVICE !!! I wished that I would have read their reviews before buying the product . I would not recommend anyone to buy anything from HOUSEFULL . I am a very unhappy customer .
After reading all the comments I would also try to contact dhiren.[protected]@housefull.co (Dhiren) .Hope that he can help me to get the product replaced. Lets see...
MY HDC number is 1030/2013/174;
Regards,
Md Zamir Mondal
[protected]
Booked 3 door wardrobe at housefull, MegaMall Andheri showroom for Rs 20, 000 on feb 4 2013, this is the biggest blunder I have done in 2013.
After that I I have to do repeated follow up with customer care which mostly won’t pick up the call, if luckily they do they will keep you on hold for indefinite time period.
Had to visit the housefull Andheri showroom thrice to check on the status of wardrobe delivery & each time the delivery date given to me is not honored by them,
After facing such an harassment with their executives, wastage of my time & money what I only want & deserve is at least refund of my money by cancellation of my order since the delivery date has not been honored, But that too they rudely declined.
Now After wait of 15 days when the wardrobe is delivered, my pain do not get alleviated since no one turned up for installation.
The boxes are lying as such at my home & my house looks more like a furniture warehouse
Whole Thanks to Housefull .
So once you buy any goods from Housefull forget about the quality if the good is delivered & assembled consider yourself lucky.
Moral of the story: don’t get lured by big advertisements & bit lower prices of Housefull furniture, they are dacoits who are there to rob you.
Sourav
After that I I have to do repeated follow up with customer care which mostly won’t pick up the call, if luckily they do they will keep you on hold for indefinite time period.
Had to visit the housefull Andheri showroom thrice to check on the status of wardrobe delivery & each time the delivery date given to me is not honored by them,
After facing such an harassment with their executives, wastage of my time & money what I only want & deserve is at least refund of my money by cancellation of my order since the delivery date has not been honored, But that too they rudely declined.
Now After wait of 15 days when the wardrobe is delivered, my pain do not get alleviated since no one turned up for installation.
The boxes are lying as such at my home & my house looks more like a furniture warehouse
Whole Thanks to Housefull .
So once you buy any goods from Housefull forget about the quality if the good is delivered & assembled consider yourself lucky.
Moral of the story: don’t get lured by big advertisements & bit lower prices of Housefull furniture, they are dacoits who are there to rob you.
Sourav
DO NOT BUY SINGLE PRODUCT FROM HOUSEFULL FURNITURE
Booked 3 door wardrobe at housefull, MegaMall Andheri showroom for Rs 17, 000 on Jan 27 2013, this is the biggest blunder I have done in 2013.
After that I I have to do repeated follow up with customer care which mostly won’t pick up the call, if luckily they do they will keep you on hold for indefinite time period.
Had to visit the housefull Kurla showroom thrice to check on the status of wardrobe deliver. Post delievery it was manufacturing defect but the same has not been replaced and not responed by the customer care till date. i am logging the complain with consumer forum for the same and fight for money back.
Rsgards,
Rohit Gupta [protected]
Booked 3 door wardrobe at housefull, MegaMall Andheri showroom for Rs 17, 000 on Jan 27 2013, this is the biggest blunder I have done in 2013.
After that I I have to do repeated follow up with customer care which mostly won’t pick up the call, if luckily they do they will keep you on hold for indefinite time period.
Had to visit the housefull Kurla showroom thrice to check on the status of wardrobe deliver. Post delievery it was manufacturing defect but the same has not been replaced and not responed by the customer care till date. i am logging the complain with consumer forum for the same and fight for money back.
Rsgards,
Rohit Gupta [protected]
Please do not go for any housefull products especially ones they sell cheap during sale
On 02-12-12, I bought a NEO SOFA CUM BED, with HOUSEFULL Kalyan Nagar Store, Bnaglore. It had been deliver on 06 - 12 - 12 @ 6.00 pm.
Unfortunately, your product has not performed well. the product have been damage next day itself. I went and complaint to your store on 08-12-12 @ 11.00 am the store keeper giving me the warehouse no. [protected] after making hundreds of call your people came and pick product my home on 29-12-12 and not return for a more than twenty days calling many time they brought the furniture on 19th Jun 2013. with repairing the furniture and kept went away very next day I warehouse person. He spoke to me very rudely go and complain to store. I went complaint to store. The store people gave the same number pillar post, post pillar and finally on 15 - 02 -13 they take furniture till date we got the furniture back. I wasted money on making calls and coming to your store several times. even my health also spoiled due to hypertension.
To resolve the problem, I would appreciate your repair or exchange furniture to me ASAP.
I look forward to your reply and a resolution to my problem and will wait until 18 - 03 - 13 before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone.
Johnson Paul
On 02-12-12, I bought a NEO SOFA CUM BED, with HOUSEFULL Kalyan Nagar Store, Bnaglore. It had been deliver on 06 - 12 - 12 @ 6.00 pm.
Unfortunately, your product has not performed well. the product have been damage next day itself. I went and complaint to your store on 08-12-12 @ 11.00 am the store keeper giving me the warehouse no. [protected] after making hundreds of call your people came and pick product my home on 29-12-12 and not return for a more than twenty days calling many time they brought the furniture on 19th Jun 2013. with repairing the furniture and kept went away very next day I warehouse person. He spoke to me very rudely go and complain to store. I went complaint to store. The store people gave the same number pillar post, post pillar and finally on 15 - 02 -13 they take furniture till date we got the furniture back. I wasted money on making calls and coming to your store several times. even my health also spoiled due to hypertension.
To resolve the problem, I would appreciate your repair or exchange furniture to me ASAP.
I look forward to your reply and a resolution to my problem and will wait until 18 - 03 - 13 before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone.
Johnson Paul
Buying products from Housefull furniture will only be a disaster for your Money. Especially from Bangalore banargatta road branch is pathetic. I have been complaining about a short shipment of my cot for the past treem months. No one came and no response at all. I have bought some furnitures from a local shop and response from them is great.
HOUSE FULL Brand is only an EYE WASH. Consumers - Please be careful of their advertisements... You will be in trouble always.
Mohan Ranjith
HOUSE FULL Brand is only an EYE WASH. Consumers - Please be careful of their advertisements... You will be in trouble always.
Mohan Ranjith
I am too going through the same horrible experience.
I have purchased the product on 24 March 2013, HDC :1022/2013/1057. I don’t have a big budget so fall for housefull price. One big mistake which everybody does. Product is paper laminated and not ply laminated so its average quality product which is the reason its cheap.
They deliver the product late and when I inquired i got reply "all the eight delivery vehicle is out for delivery". I asked when will it get delivered, standard reply tomorrow. Again tomorrow when I called another reason, product is not yet received. Surprised in one day product is there but delivery vehicle was not there, now the product itself is on transit.
Anyway after a lot of persuasion product got delivered of-coarse with some more delay.
Then now struggling to get it assemble. Earlier they said with delivery only they will assemble, now story is different. It will be assemble only tomorrow i.e. today 10 April, 2013. When called customer care they said "today not possible only on 12th April 2013". Hope they will do.
My hard luck, but if you are in Bangalore purchase product from BTM or Banaswadi in outer ring road. Lots of shop to choose from and really a very good design and quality.
AMZ, National, Good looking furniture etc are there in BTM. I got my rubber wood (not Assam) sofa from there for Rs. 20000 with on time delivery.
I have purchased the product on 24 March 2013, HDC :1022/2013/1057. I don’t have a big budget so fall for housefull price. One big mistake which everybody does. Product is paper laminated and not ply laminated so its average quality product which is the reason its cheap.
They deliver the product late and when I inquired i got reply "all the eight delivery vehicle is out for delivery". I asked when will it get delivered, standard reply tomorrow. Again tomorrow when I called another reason, product is not yet received. Surprised in one day product is there but delivery vehicle was not there, now the product itself is on transit.
Anyway after a lot of persuasion product got delivered of-coarse with some more delay.
Then now struggling to get it assemble. Earlier they said with delivery only they will assemble, now story is different. It will be assemble only tomorrow i.e. today 10 April, 2013. When called customer care they said "today not possible only on 12th April 2013". Hope they will do.
My hard luck, but if you are in Bangalore purchase product from BTM or Banaswadi in outer ring road. Lots of shop to choose from and really a very good design and quality.
AMZ, National, Good looking furniture etc are there in BTM. I got my rubber wood (not Assam) sofa from there for Rs. 20000 with on time delivery.
after reading all this i have dicided not to buy any produce from house full.my brother ordered a table.he paid in card.they have taken the money but did not deliver the table.we are trying call call many time but no body ansing the phone.
Pathetic after service...false commitments...It has been 15 days, assembly of my bed is still not done...Even supervisors cannot keep up the promises made by them. We call them thrice in a day to send carpenter to my home, still no one reverts back. Staff is least bothered to help us, even they keep us on hold for 20 -30 minutes. I think they are bunch of cheaters and even staff is full of liers who tell everytime that carpenter will call you before coming for assemblence. For the first time, I bought furniture from Houseful and I'll never buy anything from here nor I'll recommend it to any of my friend or relative. Never seen such a poor and worst company.
Dear Friends, please never buy anything from Housefull Furniture. Most pathetic quality and zero customer centricity. They cheat shamelessly in terms of product quality (deplorable - your neighbourhood carpenter would make better furniture) and do not respond to customer requests and complaints. Here are some links for your reference:
http://www.grahakseva.com/topic/housefull-furniture
https://www.consumercomplaints.in/complaints/housefull-navi-mumbai-mumbai-suburb...⇄
http://www.consumercourt.in/furniture/11462-housefull.html
http://www.complaintboard.in/complaints-reviews/house-full-furniture-l214273.htm...⇄
http://www.grahakseva.com/topic/housefull-furniture
http://www.consumerdaddy.com/consumer-reviews-for-house-full-international-furni...⇄
http://www.akosha.com/Housefull-Furniture-complaints-customer-care-954.html
http://www.akosha.com/Housefull-Furniture-Complaint-Resolved%3A%22They-timely-communicated-with-me-and-finally-...⇄
http://www.mouthshut.com/product-reviews/House-Full-Mumbai-reviews[protected]
http://www.mouthshut.com/product-reviews/Housefull-Pune-reviews[protected]
https://www.consumercomplaints.in/complaints/housefull-c200603.html
https://www.consumercomplaints.in/complaints/housefull-navi-mumbai-mumbai-suburb...⇄
https://www.consumercomplaints.in/my-complaints.htmlhousefull-furniture-non-delivery-of-goods-after-payment-pathetic-customer-care-and-servic...⇄
http://www.grahakseva.com/complaints/139014/cheat-and-deceit-by-housefull-furniture-fake-price
http://www.grahakseva.com/complaints/36288/termited-insected-furniture-supplied-by-housefull-furniture
continued...DON'T BUY ANYTHINIG FROM HOUSEFULL FURNITURE - YOU'LL REGRET IT!
http://www.grahakseva.com/topic/housefull-furniture
https://www.consumercomplaints.in/complaints/housefull-navi-mumbai-mumbai-suburb...⇄
http://www.consumercourt.in/furniture/11462-housefull.html
http://www.complaintboard.in/complaints-reviews/house-full-furniture-l214273.htm...⇄
http://www.grahakseva.com/topic/housefull-furniture
http://www.consumerdaddy.com/consumer-reviews-for-house-full-international-furni...⇄
http://www.akosha.com/Housefull-Furniture-complaints-customer-care-954.html
http://www.akosha.com/Housefull-Furniture-Complaint-Resolved%3A%22They-timely-communicated-with-me-and-finally-...⇄
http://www.mouthshut.com/product-reviews/House-Full-Mumbai-reviews[protected]
http://www.mouthshut.com/product-reviews/Housefull-Pune-reviews[protected]
https://www.consumercomplaints.in/complaints/housefull-c200603.html
https://www.consumercomplaints.in/complaints/housefull-navi-mumbai-mumbai-suburb...⇄
https://www.consumercomplaints.in/my-complaints.htmlhousefull-furniture-non-delivery-of-goods-after-payment-pathetic-customer-care-and-servic...⇄
http://www.grahakseva.com/complaints/139014/cheat-and-deceit-by-housefull-furniture-fake-price
http://www.grahakseva.com/complaints/36288/termited-insected-furniture-supplied-by-housefull-furniture
continued...DON'T BUY ANYTHINIG FROM HOUSEFULL FURNITURE - YOU'LL REGRET IT!
Highly DISGUSTING.. Purchased a jack 3 door wardrobe.. not got fitted even after ten days.. the plank found broken . Hyderabad state head Mr. SAI giving highly uncalled for response..It is a cheat brand and I am going in for the television story, exposing the persons who give false promises and the filing of case in consumer court.
NEVER EVER STEP IN HOUSEFULL ..IT WILL ONLY BE A BIG DHOKAA.
SHASHI from Hyderabad.
NEVER EVER STEP IN HOUSEFULL ..IT WILL ONLY BE A BIG DHOKAA.
SHASHI from Hyderabad.
I'm facing the same issues we brought of 30K product and 3 door wardrobe is damage..can give go to consumer court ???
I have bought 2 sidetables from housefull online in Mumbai and after 5 months it still hasnt been assembled. The previous order also that I bought from housefull never got assembled so I had to do it myself, but this the instructions are so sily it goes from step 1 to finished and is impossible to make.
The cost of the phone calls and the trouble I have taken to follow up doesnt make the savings worthwhile. Will strongly discourage people from buying housefull furniture and spend a few extra hundred rupees and save yourselves the hassle. The product also is tiny instead of looking like a side table it looks more like a bird cage, so very disappointed.
Ousep
The cost of the phone calls and the trouble I have taken to follow up doesnt make the savings worthwhile. Will strongly discourage people from buying housefull furniture and spend a few extra hundred rupees and save yourselves the hassle. The product also is tiny instead of looking like a side table it looks more like a bird cage, so very disappointed.
Ousep
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+91 22 6723 9800
+91 22 6723 9786
C3, Plot No. 15, Lower Ground Floor, WICEL, MIDC, Main Gate, Mumbai, Maharashtra, India - 400093
i really support u guys who has posted all these complaints.i had recently on november 2nd purchased a bedroom set with bed and wadrobe and side table.they have given delivery on 16.11.2012 they have commited to install on 17.11.2012 but still now they have not yet installed and when iam calling to the customer care guys they are promising me that they will install today...and they told that their carpenter will call...still now i didnot received any call from carpenter...really i lost my patients iwas really fed up with this guys calling daily even i have taken leave on 17.11.2012 but no one came for installation...i am really frustated by the harrasment given by this Houseful furnitures...
siva